Care Manager

7 days ago


Macclesfield, Cheshire East, United Kingdom Helping Hands Home Care Full time
Job Overview

Helping Hands Home Care is seeking a highly skilled and experienced Care Manager to lead our branch operations. As a key member of our team, you will be responsible for ensuring the highest standard of care is delivered to our customers while maintaining a profitable and efficient branch.

Main Responsibilities
  • Branch Management: Oversee the day-to-day operations of the branch, ensuring it meets the company's standards and regulatory requirements.
  • CQC/CIW Compliance: Maintain and ensure the branch's registration with the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW) is up-to-date and compliant with guidelines.
  • Carer Recruitment and Development: Recruit and manage a team of carers, providing guidance and support to ensure they meet the company's standards and regulatory requirements.
  • Business Development: Identify and pursue new business opportunities to drive the commercial growth of the branch.
  • Customer Needs: Regularly review the operation of the branch to ensure all customer needs are met and exceeded.
  • Policies and Procedures: Communicate and implement company policies and procedures effectively within the branch.
  • Staff Support: Provide training and development opportunities to branch staff and carers to enhance their skills and knowledge.
About You

To be successful in this role, you will need to have a Level 5 NVQ in Management in Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. A full UK driving license and access to your own vehicle are also required.

Benefits
  • Career Progression: Opportunities for career advancement and professional growth.
  • Annual Leave: 23 days annual leave, rising to 25 days after 2 years of service.
  • Employee Benefits: Access to our employee assistance program, Blue Light Card offering discounts, and support to complete nationally recognized qualifications.
  • Refer a Friend Scheme: Incentives for referring friends and colleagues to the company.
  • Bonus Scheme: Opportunities for bonuses based on performance.
  • Annual Salary Review: Regular salary reviews to ensure fair compensation.

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