Customer Engagement Trainee

3 weeks ago


Leeds, Leeds, United Kingdom Zenith Full time
Customer Engagement Trainee (CRM Trainee)

Are you eager to explore the realm of customer engagement? Do you have a passion for detail, consistently prioritizing the needs and experiences of customers while collaborating effectively with your team? If so, we have an excellent opportunity for an individual who is enthusiastic about contributing innovative ideas to the Zenith Communications team.

In this role, you will assist potential drivers and clients in understanding how Zenith can simplify their vehicle selection process or enhance their fleet management strategies.

Key Responsibilities:

  • Gather, verify, and validate contact information from various sources
  • Aid in categorizing customer data to enhance targeted communications
  • Support the planning, creation, and execution of email and SMS marketing initiatives
  • Compose, revise, and proofread customer communications to ensure clarity, conciseness, and engagement
  • Collaborate closely with marketing, sales, and customer support teams to maintain a cohesive strategy
  • Coordinate with stakeholders for the approval of communications

Qualifications:

  • Exceptional written and verbal communication abilities
  • Strong proofreading skills and meticulous attention to detail
  • Capability to handle multiple projects and meet deadlines concurrently

At Zenith, we are committed to fostering diversity and believe it is essential to our success as an organization. We take pride in being an equal opportunity employer, dedicated to recruiting, developing, and retaining talented individuals from a wide range of backgrounds, perspectives, and skill sets.



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