Incident Response Coordinator

7 days ago


Perth, Perth and Kinross, United Kingdom BEAR Scotland Full time
Job Description

Job Title: Incident Liaison Officer

Job Summary:

We are seeking a highly skilled Incident Liaison Officer to join our team at BEAR Scotland. As a key member of our North West Operations team, you will be responsible for coordinating an effective response to incidents across our trunk road network.

Key Responsibilities:

  • Assist in monitoring the impact of incidents on journey times for road users.
  • Assist with the management of severe weather incidents and winter maintenance.
  • Liaise with emergency services and trunk road incident support units.
  • Deploy emergency and winter maintenance crews.
  • Monitor road conditions and weather reports.
  • Update databases and associated record keeping.

Requirements:

  • Excellent communication skills.
  • General IT skills.
  • Experience in a similar role, such as an Emergency/Roads Authority or Utility Control Room environment.
  • Ability to remain calm under pressure.

Why Work with Us:

BEAR Scotland is a leading provider of trunk road management and maintenance services. We offer a competitive salary, pension and life assurance, up to 34 days annual leave per year, and a range of other benefits.

Our Values:

We believe in delivering exceptional service to our customers and stakeholders. We are committed to equality of opportunity in employment and the fair treatment of all our employees.



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