Incident Response Coordinator
7 days ago
Job Title: Incident Liaison Officer
Job Summary:
We are seeking a highly skilled Incident Liaison Officer to join our team at BEAR Scotland. As a key member of our North West Operations team, you will be responsible for coordinating an effective response to incidents across our trunk road network.
Key Responsibilities:
- Assist in monitoring the impact of incidents on journey times for road users.
- Assist with the management of severe weather incidents and winter maintenance.
- Liaise with emergency services and trunk road incident support units.
- Deploy emergency and winter maintenance crews.
- Monitor road conditions and weather reports.
- Update databases and associated record keeping.
Requirements:
- Excellent communication skills.
- General IT skills.
- Experience in a similar role, such as an Emergency/Roads Authority or Utility Control Room environment.
- Ability to remain calm under pressure.
Why Work with Us:
BEAR Scotland is a leading provider of trunk road management and maintenance services. We offer a competitive salary, pension and life assurance, up to 34 days annual leave per year, and a range of other benefits.
Our Values:
We believe in delivering exceptional service to our customers and stakeholders. We are committed to equality of opportunity in employment and the fair treatment of all our employees.
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