Customer Support Specialist

2 weeks ago


Chaucer, Greater London, United Kingdom Zorba Consulting Limited Full time

Job Summary:

Zorba Consulting Limited is seeking a highly motivated and detail-oriented Graduate Customer Support Consultant to join our team. As a Graduate Support Consultant, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and contributing to the development of support documentation.

Key Responsibilities:

  • Provide timely and effective support to clients via various communication channels
  • Troubleshoot and resolve technical issues with our HR software product
  • Collaborate with the development team to identify and communicate solutions to clients
  • Maintain accurate records of client interactions and resolutions
  • Contribute to the development of support documentation and knowledge base
  • Stay up-to-date with new software products and features

Requirements:

  • Minimum 2.1 Degree educated or international equivalent in Business, IT, Languages, or Social Sciences
  • Strong communication and customer service skills
  • Strong interest in IT or Technology, including using a software or software package in a commercial environment or project
  • Ability to troubleshoot and problem-solve
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Fluency in a second language (Italian) is a bonus

What We Offer:

  • Competitive salary up to £25k
  • 25 days' holiday
  • Flexible working hours
  • Regular social events
  • Buy/sell annual leave scheme
  • A culture built on flexibility and trust


  • Chaucer, Greater London, United Kingdom Zorba Consulting Limited Full time

    Customer Support ConsultantWe are seeking a highly motivated and detail-oriented Customer Support Consultant to join our team at Zorba Consulting Limited. As a Graduate Customer Support Consultant, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and contributing to the development of...


  • Chaucer, Greater London, United Kingdom Zorba Consulting Limited Full time

    Customer Support ConsultantWe are seeking a highly motivated and detail-oriented Customer Support Consultant to join our team at Zorba Consulting Limited. As a Graduate Customer Support Consultant, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and contributing to the development of...


  • Chaucer, Greater London, United Kingdom Zorba Consulting Limited Full time

    Job Summary:Zorba Consulting Limited is seeking a highly motivated and detail-oriented Graduate Customer Support Consultant to join our team. As a Graduate Support Consultant, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and contributing to the development of support documentation.Key...


  • Chaucer, Greater London, United Kingdom Zorba Consulting Limited Full time

    Job Summary:Zorba Consulting Limited is seeking a highly motivated and detail-oriented Graduate Customer Support Consultant to join our team. As a Graduate Support Consultant, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and contributing to the development of support documentation.Key...


  • Chaucer, Greater London, United Kingdom Spencer Clarke Group Full time

    Housing Resettlement Specialist **About the Role** We are seeking an experienced Housing Resettlement Specialist to join our team in the Tower Bridge area. The successful candidate will work in partnership with a Local Authority to provide resettlement support to residents in supported accommodation. **Key Responsibilities** * Assist residents in...


  • Chaucer, Greater London, United Kingdom Spencer Clarke Group Full time

    Housing Resettlement Specialist **About the Role** We are seeking an experienced Housing Resettlement Specialist to join our team in the Tower Bridge area. The successful candidate will work in partnership with a Local Authority to provide resettlement support to residents in supported accommodation. **Key Responsibilities** * Assist residents in...


  • Chaucer, Greater London, United Kingdom IN2-AV Recruitment Full time

    AV Systems Integration ConsultantIN2-AV Recruitment is working with a well-established AV Systems Integrator to find an experienced Technical Design Specialist with exceptional AutoCAD design skills to join their growing team.This role involves providing pre-sales technical design for flagship clients, reviewing and approving technical designs, and producing...


  • Chaucer, Greater London, United Kingdom IN2-AV Recruitment Full time

    AV Systems Integration ConsultantIN2-AV Recruitment is working with a well-established AV Systems Integrator to find an experienced Technical Design Specialist with exceptional AutoCAD design skills to join their growing team.This role involves providing pre-sales technical design for flagship clients, reviewing and approving technical designs, and producing...


  • Chaucer, Greater London, United Kingdom Spencer Clarke Group Full time

    Job SummaryWe are seeking a skilled Systems Support Officer to join our team at a local authority client based in Greater London.Key ResponsibilitiesMaintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.Take...


  • Chaucer, Greater London, United Kingdom Spencer Clarke Group Full time

    Job SummaryWe are seeking a skilled Systems Support Officer to join our team at a local authority client based in Greater London.Key ResponsibilitiesMaintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.Take...


  • Chaucer, Greater London, United Kingdom CBW Staffing Solutions Full time

    Electrical Shift Engineer OpportunityWe are seeking an experienced Electrical Shift Engineer to join our client's maintenance team in a commercial building near London Bridge, London.Key Responsibilities:Carry out electrical maintenance and repairs to ensure the efficient operation of the building's systems.Perform routine PPMs and reactive maintenance on...


  • Chaucer, Greater London, United Kingdom CBW Staffing Solutions Full time

    Electrical Shift Engineer OpportunityWe are seeking an experienced Electrical Shift Engineer to join our client's maintenance team in a commercial building near London Bridge, London.Key Responsibilities:Carry out electrical maintenance and repairs to ensure the efficient operation of the building's systems.Perform routine PPMs and reactive maintenance on...


  • Chaucer, Greater London, United Kingdom WEX Europe Full time

    About the RoleWe are seeking a highly skilled Banking Operations Analyst to join our team at WEX Europe. As a key member of our Financial Operations department, you will play a critical role in ensuring the financial integrity and accuracy of our business.Key ResponsibilitiesLead the critical oversight and control over Optal entities Banking...


  • Chaucer, Greater London, United Kingdom WEX Europe Full time

    About the RoleWe are seeking a highly skilled Banking Operations Analyst to join our team at WEX Europe. As a key member of our Financial Operations department, you will play a critical role in ensuring the financial integrity and accuracy of our business.Key ResponsibilitiesLead the critical oversight and control over Optal entities Banking...


  • Chaucer, Greater London, United Kingdom WEX Europe Full time

    Exciting Opportunity for a Banking Operations AnalystWe are seeking an experienced Banking Operations Analyst to join our dynamic team at WEX Europe Limited. As a key member of our Financial Operations team, you will play a critical role in ensuring the financial integrity and accuracy of our business.Key Responsibilities:Lead the oversight and control of...


  • Chaucer, Greater London, United Kingdom WEX Europe Full time

    Exciting Opportunity for a Banking Operations AnalystWe are seeking an experienced Banking Operations Analyst to join our dynamic team at WEX Europe Limited. As a key member of our Financial Operations team, you will play a critical role in ensuring the financial integrity and accuracy of our business.Key Responsibilities:Lead the oversight and control of...


  • Chaucer, Greater London, United Kingdom Search Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Recruitment Manager to join our team at Search. As a key member of our recruitment team, you will be responsible for leading by example and inspiring your colleagues to new levels of success.Key ResponsibilitiesSupport the Managing Director in identifying areas for development and...


  • Chaucer, Greater London, United Kingdom IN2-AV Recruitment Full time

    Job Description:IN2-AV Recruitment is seeking a skilled Freelance AV Engineer to join our team on a contract basis. As a Freelance AV Engineer, you will be responsible for providing technical support and services to our clients across the UK.Key Responsibilities:Identify and resolve issues with AV systems at customers' sites through thorough troubleshooting...


  • Chaucer, Greater London, United Kingdom IN2-AV Recruitment Full time

    Job Description:IN2-AV Recruitment is seeking a skilled Freelance AV Engineer to join our team on a contract basis. As a Freelance AV Engineer, you will be responsible for providing technical support and services to our clients across the UK.Key Responsibilities:Identify and resolve issues with AV systems at customers' sites through thorough troubleshooting...


  • Chaucer, Greater London, United Kingdom IN2-AV Recruitment Full time

    AV Engineer Opportunities with IN2-AV RecruitmentWe are seeking experienced AV Engineers to join our freelance team, working on-site at financial institutions and large corporate customer sites across the UK.Key Responsibilities:Fault finding and resolution: Identify and resolve issues with AV systems at customers' sites through thorough troubleshooting and...