Deputy Manager

2 weeks ago


Richmond, Greater London, United Kingdom Young's Pubs Full time

About the Role:

We are seeking a highly motivated and experienced Deputy Manager to join our team at The Orange Tree pub, a stylish and food-focused establishment in South London. As a Deputy Manager, you will play a pivotal role in leading our team and ensuring exceptional customer service.

Key Responsibilities:

  • Lead and manage a team of staff to deliver outstanding customer service and achieve sales targets.
  • Assist the General Manager in the day-to-day running of the pub, including staff supervision, inventory management, and customer relations.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall customer experience.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Monitor and control costs, including labor, inventory, and supplies, to maintain profitability.
  • Participate in ongoing training and development to enhance skills and knowledge in hospitality management.

What We Offer:

  • Access to our Career Pathway, Apprenticeships, and training and development courses.
  • Free Meals.
  • 28 days holiday per year.
  • 20% discount in all Young's pubs and hotels.
  • Share Save Scheme.
  • Company Pension Scheme.

Requirements:

We are looking for a motivated and experienced Deputy Manager who is passionate about delivering exceptional customer service and has a proactive approach to team management. You will be enthusiastic and driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.


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