Catering Operations Manager

4 weeks ago


Richmond, United Kingdom YHA Careers Full time
Position Overview: Catering Duty Manager

We are seeking a dedicated and enthusiastic Catering Duty Manager to oversee operations at our hostel. This role is pivotal in ensuring exceptional service and a memorable experience for all guests.

Key Responsibilities:
  • Lead and mentor team members across various departments, promoting a collaborative atmosphere.
  • Utilize management systems for efficient guest check-ins and check-outs.
  • Maintain cleanliness and organization throughout the hostel, ensuring a welcoming environment.
  • Assist in kitchen operations, serving food and beverages with a focus on hospitality and guest engagement.
  • Act as the primary point of contact in the absence of the Hostel/Deputy Manager, ensuring smooth daily operations.

Desired Skills and Experience:
We value flexibility and adaptability in our candidates. While experience in customer service is beneficial, it is not a strict requirement. However, a background in hospitality or service delivery is advantageous.

Preferred qualifications include:
  • Food Safety Level 2
  • APLH Level 2

Essential attributes include the ability to manage workload pressures and effective team leadership skills. We appreciate diverse experiences and offer comprehensive training and development opportunities.

Communication and IT Skills:
Good communication abilities and basic IT skills are beneficial, along with strong time management capabilities in our dynamic environment.

About Us:
At YHA, we celebrate diversity and strive to create an inclusive workplace where every team member's contributions are valued. We encourage applications from individuals of all backgrounds and experiences.

For more information about our organization and the unique culture we foster, please visit our careers page.

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