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Senior Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced individual to join our team as an Assistant Manager at CH&CO. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurants and delivering exceptional customer service.
Key Responsibilities
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Lead and motivate a team of staff to achieve high standards of service and quality.
- Monitor and control costs, ensuring that we are operating within budget.
- Collaborate with other departments to ensure seamless communication and coordination.
- Identify and implement opportunities for process improvement and efficiency gains.
- Ensure that all staff are trained and equipped to provide excellent customer service.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Develop and maintain relationships with key suppliers and partners.
What We Offer
As a valued member of our team, you will have access to a range of benefits, including:
- Competitive Salary and Bonus Scheme
- Opportunities for Career Development and Progression
- Excellent Benefits Package, Including Life Assurance and Pension Scheme
- Generous Holiday Allowance and Flexible Working Hours
- Access to Employee Assistance Programme and Wellbeing Initiatives
- Recognition and Reward Schemes for Outstanding Performance
About Us
CH&CO is a leading catering company that prides itself on its commitment to quality, innovation, and customer satisfaction. We are passionate about delivering exceptional experiences for our customers and creating a positive and inclusive work environment for our staff.
