Customer Service Representative

3 weeks ago


Inverness, Highland, United Kingdom The Body Shop Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact.

Your Role

As a Customer Care Assistant, you'll support the store management team in driving sales and profit within the store through exceptional customer service. You'll demonstrate and uphold our values and vision, ensuring adherence to company procedures and policies.

Key Responsibilities
  1. Build strong relationships with customers, providing personalized service and support.
  2. Communicate effectively with colleagues and management to achieve sales and profit targets.
  3. Stay up-to-date with product knowledge and promotions to deliver excellent customer experiences.
  4. Work flexible hours, including evenings, weekends, and holidays, to meet business needs.
What We're Looking For

We're seeking individuals with strong interpersonal skills, a passion for beauty and retail, and the ability to work effectively in a team environment. If you're a motivated and customer-focused individual, we'd love to hear from you



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