Lettings Administrator

10 hours ago


Bolton, Bolton, United Kingdom KPI Recruiting Ltd Full time
{"h1": "Lettings Administrator Role", "p": "We are seeking an experienced Lettings Administrator to join our team at KPI Recruiting Ltd. As a Lettings Administrator, you will be responsible for providing exceptional customer service to internal and external stakeholders, managing lettings enquiries, and supporting the promotion of available properties.

Key Responsibilities:

* Taking inbound calls from internal and external stakeholders
* Accurately capturing caller details, logging accurate notes and actioning effectively
* Dealing with new and existing tenants via tele and email on a daily basis, providing excellent service at all times
* Progressing lettings enquiries using various IT software (training provided)
* Arranging and confirming property viewings with prospective tenants
* Supporting with the promotion of available properties, managing and monitoring web and social posts
* Logging and actioning maintenance requests, liaising with external contractors to schedule
* Ensuring database is kept up to date with accurate information regarding property and tenant data

Requirements:

* Experience of working within Estate Agency / Lettings / Property / Maintenance
* Proficient IT skills (ability to use Microsoft Office programmes including Word, Excel and Outlook)
* Excellent communication skills, both verbal and written
* High level of customer service skills.
* Excellent organisation/administrative skills.
* Ability to organise and prioritise own workload to successfully complete the duties of the role, proactive self-starter.
* Ability to work on own initiative
* Good team working skills

If you have the relevant experience and skills, we would love to hear from you. Please submit your application for this exciting opportunity to join our team at KPI Recruiting Ltd.", "lang_code": "en-US"}

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