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Client Service Liaison
2 months ago
About Circana
Circana is a company that focuses on delivering outcomes rather than adhering to traditional work methods. This approach allows employees to have the flexibility they need to maintain a healthy work-life balance and enjoy their job. Through constructive feedback and a culture of empowerment, employees are encouraged to take risks, challenge themselves, and achieve personal growth.
Job Summary
We are seeking a Client Service Executive to join our team. As a Client Service Executive, you will be responsible for providing exceptional service to our clients. This includes building strong relationships, communicating effectively, and resolving issues in a timely and professional manner.
Key Responsibilities
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Communicate effectively with clients through various channels, including email, phone, and in-person meetings.
- Resolve client issues in a timely and professional manner, ensuring a high level of customer satisfaction.
- Collaborate with internal teams to ensure seamless delivery of services to clients.
- Stay up-to-date with industry trends and best practices to continuously improve service delivery.
Requirements
To be successful in this role, you will need:
Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and prioritize multiple tasks.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.What We Offer
Circana offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
