Client Support Specialist
2 months ago
At beBee Professionals, we are looking for a Client Support Specialist to deliver exceptional customer experiences in Bracknell, UK. As a key member of our team, you will be responsible for handling customer inquiries, providing product information, and resolving issues efficiently.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Resolve customer complaints in a timely and professional manner.
- Process customer orders and manage account information.
- Maintain accurate records of customer interactions.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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