Receptionist
7 days ago
Job Summary
Crown is seeking a highly organized and customer-focused Receptionist to join our team. As the first point of contact for employees, visitors, and potential clients, this role requires a bright and welcoming individual who can provide exceptional service and support.
Key Responsibilities
- To greet all visitors promptly and complete related security procedures, ensuring a pleasant experience for guests.
- Monitor and respond to the information inbox, liaising with colleagues as necessary to ensure timely replies.
- Assist with the collation and circulation of brochures, publications, and marketing materials for various events.
- Manage incoming deliveries of mail and supplies, arranging collection by traders and staff.
- Take messages, direct calls, and provide information in a warm and confident manner.
- Escort guests to meeting rooms when requested.
- Support other departments with ad-hoc tasks, including post, photocopying, document collation, typing, laminating, and booking meeting rooms.
Person Specification
Essential Skills
- Experience in a busy customer-focused service role would be beneficial.
- Good basic education with GCSEs (or equivalent) including English and Maths.
- Courteous telephone manner and the ability to reply promptly to email enquiries.
- Multi-tasker who can work well under pressure and uses initiative.
- Good Microsoft Office skills.
The Ideal Candidate
The suitable candidate will be presentable, have great people skills, and be friendly and polite. They will be able to work well in a team environment and provide exceptional customer service.
Benefits
- 25 days annual leave plus bank holidays.
- Company pension plan.
- Excellent discount scheme with access to perks from top brands.
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