Customer Support Operations Coordinator

3 weeks ago


Wigan, Wigan, United Kingdom Universal Business Team Full time

We are seeking a motivated Customer Support Operations Coordinator to become a vital part of our team at Universal Business Team. Your primary role will be to assist the Aftercare Support Division in fulfilling our organizational objectives by consistently providing exceptional post-sales assistance to our clientele.

Key Responsibilities:

  • Addressing customer inquiries, orders, and requests
  • Coordinating the activities of Engineers at client locations
  • Preparing and following up on price estimates
  • Assisting with customer inquiries and service agreements
  • Supporting the development of Risk and Method Statements
  • Managing office documentation and records
  • Performing general administrative tasks

Qualifications:

  • Outstanding communication and interpersonal abilities
  • Strong organizational skills
  • Familiarity with office management practices and basic financial principles
  • Proficient in MS Office and office management applications

Working Hours: 8:30am - 5pm, Monday to Friday

Compensation:

  • Salary range: £20,000 - £24,000 per annum


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