IT Support Specialist
4 days ago
The IM&T Service Desk Call Handler is a key member of our team, responsible for providing exceptional customer service and technical support to our users. As a Service Desk Apprentice, you will be the first point of contact for IT-related requests and faults, and will work closely with our technical teams to resolve issues efficiently and effectively.
Key Responsibilities- Log and/or resolve incidents received via telephone, self-service, or email in a fast, friendly, and efficient manner.
- Record information accurately on our call management system, ServiceNow, and forward on to the relevant technical team for resolution if required.
- Develop technical, administration, and customer service skills under supervision, and work towards resolving more complex IT issues independently.
- Provide excellent customer service, responding to user queries and concerns in a courteous and helpful manner.
- Work collaboratively with technical teams to resolve issues and improve service delivery.
We are looking for a motivated and enthusiastic individual with excellent communication skills, attention to detail, and a positive attitude. You will have a willingness to learn and develop your skills, and be able to work effectively in a fast-paced environment.
Essential qualifications include five GCSEs of 4-9 (A*-C) or other relevant qualifications or equivalent demonstrable experience. You will also need to have good communication skills, written or verbal, and be able to work accurately and efficiently.
We offer a comprehensive training program, including on-the-job training and support, to help you develop your skills and knowledge. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and technical support.
-
Care and Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom BARCLAY SPECIALIST CARE LTD Full timeJob OverviewAre you a dedicated and compassionate individual seeking a challenging role in a dynamic care environment?Barclay Specialist Care LTD is a clinically led organization providing community-based care services to individuals with complex needs. Our focus is on delivering exceptional care that prioritizes the well-being and dignity of our clients.We...
-
Care Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom BARCLAY SPECIALIST CARE LTD Full timeAbout UsBarclay Specialist Care LTD is a clinically led care company that provides community home-based care to individuals with complex care needs.Job SummaryWe are seeking a dynamic and dedicated Care Support Specialist to join our team and support our client to the highest standard.ResponsibilitiesProvide high-quality care and support to our client in...
-
Executive Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled and experienced Executive Assistant to join their team. As an Executive Assistant, you will provide administrative support to senior team members, ensuring the smooth operation of the office.Key ResponsibilitiesMeeting Coordination: Diarize and coordinate meetings, venues, and...
-
Administrative Support Specialist
2 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled and experienced Executive Assistant to join their team. As an Executive Assistant, you will provide administrative support to senior team members, ensuring the smooth operation of the office and contributing to the success of the organization.Key ResponsibilitiesMeeting...
-
Administrative Support Specialist
2 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled and experienced Executive Assistant to join their team. As an Executive Assistant, you will provide administrative support to senior team members, ensuring the smooth operation of the office and contributing to the success of the organization.Key ResponsibilitiesMeeting...
-
Executive Support Specialist
2 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled Executive Assistant to join their team. As an Executive Assistant, you will provide administrative support to senior team members, ensuring the smooth operation of the office.Key ResponsibilitiesDiarize and Coordinate Meetings: Schedule meetings, venues, and visit schedules for...
-
Executive Support Specialist
2 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled Executive Assistant to join their team. As an Executive Assistant, you will provide administrative support to senior team members, ensuring the smooth operation of the office.Key ResponsibilitiesDiarize and Coordinate Meetings: Schedule meetings, venues, and visit schedules for...
-
Female Support Worker
3 weeks ago
Plymouth, Plymouth, United Kingdom BARCLAY SPECIALIST CARE LTD Full timeJob Title: Female Support Worker - Community Care SpecialistJob Summary:Barclay Specialist Care Ltd is seeking a dynamic and dedicated Female Support Worker to join our team. As a Female Support Worker, you will be responsible for providing high-quality care and support to a young lady who is active in the community.Key Responsibilities:Provide daily living...
-
Support Worker
4 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at Hays Specialist Recruitment Limited. As a Support Worker, you will play a vital role in providing support and case management to individuals experiencing homelessness.Key ResponsibilitiesProvide support and case management to individuals with complex needs,...
-
Support Worker
4 weeks ago
Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at Hays Specialist Recruitment Limited. As a Support Worker, you will play a vital role in providing support and case management to individuals experiencing homelessness.Key ResponsibilitiesProvide support and guidance to customers with complex needs, using...
-
Caseworker Specialist
18 hours ago
Plymouth, Plymouth, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Devon and Cornwall. As a Stalking Caseworker, you will play a vital role in providing support and guidance to individuals affected by stalking and other forms of crime.Key ResponsibilitiesDevelop and deliver safety and support plans for victims of stalking and...
-
Caseworker Specialist
2 hours ago
Plymouth, Plymouth, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Devon and Cornwall. As a Stalking Caseworker, you will play a vital role in providing support and guidance to individuals affected by stalking and other forms of crime.Key ResponsibilitiesDevelop and deliver safety and support plans for victims of stalking and...
-
Storage Solutions Specialist
1 month ago
Plymouth, Plymouth, United Kingdom Specialist Computer Centres PLC Full timePosition OverviewStorage Solutions Specialist - Competitive Daily Rate - Short-Term ContractWe are seeking a knowledgeable Storage Solutions Specialist to oversee the management, enhancement, and dependability of our storage infrastructure.Key Responsibilities:Design and implement effective storage architectures.Monitor and enhance storage performance and...
-
Distributed Field Support Specialist
52 minutes ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob Title: Distributed Field Support Engineer Location: South West Area Salary: D.O.E Job Summary: We are seeking a highly skilled Distributed Field Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our support team, you will be responsible for providing technical support to our clients across the South West Area. Key...
-
Distributed Field Support Specialist
18 hours ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob DescriptionJob Title: Distributed Field Support EngineerLocation: South West AreaSalary: D.O.EInterview Process: 2-stage processKey Responsibilities:We are seeking a skilled Distributed Field Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our team, you will be responsible for providing technical support to our clients...
-
Distributed Field Support Specialist
20 hours ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob DescriptionJob Title: Distributed Field Support EngineerLocation: South West AreaSalary: D.O.EInterview Process: 2-stage processKey Responsibilities:We are seeking a skilled Distributed Field Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our team, you will be responsible for providing technical support to our clients...
-
Distributed Field Support Specialist
4 days ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob OverviewWe are seeking a skilled Distributed Field Support Engineer to join our team at Verelogic IT Recruitment.Key Responsibilities:• Repair, diagnose, and replace PC's, laptops, printers, servers, and retail equipment, as well as associated peripherals.• Provide desk-side support to clients as requested.• Complete part movements (RMA generation...
-
Distributed Field Support Specialist
4 days ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob OverviewWe are seeking a skilled Distributed Field Support Engineer to join our team at Verelogic IT Recruitment.Key Responsibilities:• Repair, diagnose, and replace PC's, laptops, printers, servers, and retail equipment, as well as associated peripherals.• Provide desk-side support to clients as requested.• Complete part movements (RMA generation...
-
IT Support Specialist
4 days ago
Plymouth, Plymouth, United Kingdom Proactive Appointments Ltd. Full timeJob Description: 2nd Line IT Support **About the Role** Proactive Appointments Ltd. is seeking a skilled IT Support Specialist to join our team on a short-term basis. The successful candidate will be responsible for providing technical support to our clients, with a focus on resolving server and hardware issues. **Key Responsibilities** * Provide remote...
-
IT Support Specialist
4 days ago
Plymouth, Plymouth, United Kingdom Proactive Appointments Ltd. Full timeJob Description: 2nd Line IT Support **About the Role** Proactive Appointments Ltd. is seeking a skilled IT Support Specialist to join our team on a short-term basis. The successful candidate will be responsible for providing technical support to our clients, with a focus on resolving server and hardware issues. **Key Responsibilities** * Provide remote...