Hotel Operations Manager
3 weeks ago
About Us:
Holiday Inn Scotch Corner is a leading hospitality company with a rich legacy of over 60 years. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels across the UK, featuring a diverse mix of our own and global brands. Our guest-focused approach and team-centric culture have contributed to our success, and we're proud of our history and our vision for the future.
About the Role:
We're seeking an experienced General Manager to lead our team at the Holiday Inn Darlington A1 Scotch Corner. As a key member of our management team, you'll oversee 91 bedrooms, a recently renovated open lobby, and various amenities, including the Active Life Leisure Club and meeting and event spaces. Your primary responsibilities will include:
- Establishing clear performance goals and inspiring, leading, and coaching the team to deliver exceptional results.
- Driving operational excellence in all aspects of hotel management.
- Ensuring the highest standards of safety for our guests and team members.
- Embedding and implementing our tools and processes related to operations, health and safety, HR and training, sales, marketing, and revenue.
About You:
We're looking for an inspiring leader with a passion for hospitality and a proven track record as a hotel leader. You'll be an innovative, creative, and analytical individual who can drive business growth and capitalize on opportunities. Your strengths will include:
- Innovative thinking and a willingness to adapt to change.
- Strong leadership and communication skills, with the ability to build relationships with the team and local market.
- Effective time management and organizational skills, with the ability to work in a fast-paced environment.
- Empathy and resilience, with the ability to remain calm under pressure.
What's in it for You:
We offer a competitive remuneration package, access to our company bonus scheme, pension, and various ancillary benefits common to the hospitality industry. If you're a motivated and experienced General Manager looking for a new challenge, we encourage you to apply.
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