Service Scheduler

4 weeks ago


Wellingborough, Northamptonshire, United Kingdom Marlowe Kitchen Fire Suppression Full time
About the Role

We are seeking a highly organized and detail-oriented Service Scheduler to join our team at Marlowe Kitchen Fire Suppression. As a Service Scheduler, you will play a critical role in ensuring the smooth operation of our fire suppression systems and services.

Key Responsibilities
  • Schedule and coordinate service visits and call-out rotas for our engineers to ensure timely and efficient delivery of services.
  • Liaise with clients and the administration team to ensure timescales and deadlines are met.
  • Obtain site access information and arrange service visits to suit client needs.
  • Accurately enter data into our CRM system and update customer service records.
  • Provide weekly reports on current and completed workloads for the business.
Requirements
  • Competent with Microsoft Office packages such as Excel and Word.
  • Familiarity with using in-house CRM systems.
  • Excellent communication skills, written and oral.
  • Highly organized with ability to use initiative to organize and prioritize work and meet deadlines.
  • Dynamic and forward thinking.
  • Ability to work as part of a team and use own initiative where applicable.
Benefits
  • Basic salary up to £24,000 per annum subject to experience.
  • Royal London Pension.
  • Life Assurance 4x Salary.
  • 25 Days Paid Holidays plus Bank Holidays.
  • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
  • Mental Health & Well-being Scheme.
  • Employee Recognition Scheme.
  • Free, secure, onsite parking.
  • Development and progression opportunities.

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