Service Coordinator

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom Marlowe Kitchen Fire Suppression Full time

Scheduler Role

Marlowe Kitchen Fire Suppression is a leading provider of kitchen fire suppression systems, serving customers across the UK. We are seeking a Scheduler to join our team at our Head Office in Wellingborough.

Key Responsibilities

  • Schedule and organize service visits and call-out rotas for Engineers.
  • Liaise with clients and the administration team to ensure timescales and deadlines are met.
  • Obtain site access information and arrange service visits to suit.
  • Accurately enter data into our CRM system.
  • Update the customer service record.
  • Perform general service administration duties and provide weekly reporting on workloads.

Requirements

  • Competent in Microsoft Office packages, including Excel and Word.
  • Familiarity with in-house CRM systems.
  • Excellent communication skills, both written and oral.
  • Highly organized, with the ability to use initiative to prioritize work and meet deadlines.
  • Dynamic and forward-thinking.
  • Ability to work as part of a team and use own initiative where applicable.

Benefits

  • Basic salary up to £24,000 per annum, dependent on experience.
  • Royal London Pension.
  • Life Assurance 4x Salary.
  • 25 Days Paid Holidays plus Bank Holidays.
  • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
  • Mental Health & Well-being Scheme.
  • Employee Recognition Scheme.
  • Free, secure, onsite parking.
  • Development and progression opportunities.

About Marlowe Kitchen Fire Suppression

We are a Fire Suppression specialist, offering a niche and bespoke service to our clients. As part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, we share best-practice, learning & development academies, Human Resource specialists, and knowledge for constant improvement across the critical service industry.

Our business includes:

  1. Marlowe Kitchen Fire Suppression
  2. Alarm Communications
  3. Griffin Fire
  4. FAFS Fire & Security
  5. MJ Fire
  6. Clymac
  7. Morgan Fire Protection
  8. Victory Fire
  9. Marlowe Smoke Control
  10. Marlowe Fire & Security
  11. Hadrian Technology

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

We are unable to offer Right to Work Sponsorship.


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