IT Support Specialist

2 weeks ago


Christchurch Dorset, United Kingdom Searchability Full time
About the Role

We are seeking a skilled IT Support Engineer to join our dynamic team. As the first point of contact for clients, you will provide exceptional customer service and technical support, managing helpdesk calls, monitoring client systems, and supporting project work.

Key Responsibilities
  • Provide technical support and troubleshooting for clients
  • Manage helpdesk calls and escalate complex issues
  • Monitor client systems and identify potential issues
  • Support project work and collaborate with team members
Requirements
  • Proficiency with Windows 10/11 and desktop support
  • Experience with hardware setups, PC configurations, and installations
  • Strong problem-solving abilities and excellent communication skills
  • Knowledge of mobile device support and basic networking (LAN/WAN)
What We Offer
  • Competitive salary with clear progression opportunities
  • Training and certification support
  • Health & wellbeing programme
  • Cycle to work scheme
  • Paid volunteer time
  • On-site parking
  • Company pension and life insurance
About the Company

Our client is a dynamic and rapidly growing IT Solutions Provider known for delivering top-tier technology services across various industries. We offer a supportive environment with opportunities for growth and development.



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