Part -time Client Support Specialist

5 months ago


Christchurch, United Kingdom I-Fulfilment Full time

**Part -Time Client Support Specialist**

I-Fulfilment is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe.

We now have an exciting opportunity for a diverse and dynamic Client Support specialist to provide a frontline telephone, online and administration support to our portfolio of clients, on a part time basis.

This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant.

**This role is job share, part-time hours where 2 people will share the responsibility of the role.**

**Role responsibilities**:

- Dealing with Courier queries
- late delivery, missing parcels, awaiting collections
- Putting on orders, uploading documents
- Taking ownership of dealing with day-to-day issues
- backorders, concerns, shipping issues, booking in, stuck orders
- Actively participate in a short daily stand-up Account Management team meeting
- Where required attend and participate in daily/weekly Ops meeting and negotiate competing priorities with internal and external stakeholders.
- Ensure that the highest quality of service is provided to the customer by understanding their business needs and speaking their language
- Excellent customer focus, with experience building and maintaining customer relationships
- Strong administration experience to confidently represent the company to our clients and liaise internally as necessary the wider operations team
- Excellent communication skills, both written and verbal, with ability to successfully engage with team members, clients and stakeholders
- Positive can-do attitude with the ability to work independently and to adapt your style and practices in order to respond to changing circumstances and customer needs
- Excellent attention to detail

**Salary**: From £24,000 pro rata, Depending on experience

**Working Hours**: 24 hours per week, working Monday, Tuesday and Wednesday. Core hours are 8:30 till 17:30

**Other benefits**:

- Birthday off
- Westfield Health Cash plan after probationary period
- Pension contribution to Nest (on the basis do not opt out)
- Partner Discounts
- Company events
- Casual dress
- Free parking

If this sounds like the perfect job for you, please get in touch, we look forward to hearing from you

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: From £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Christchurch, BH23 4FL: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Christchurch, United Kingdom I-Fulfilment Full time

    **Part -Time Client Support Specialist** I-Fulfilment is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe. We now have an exciting opportunity for a...


  • Christchurch, United Kingdom I-Fulfilment Full time

    **Full Time Client Support Specialist** I-Fulfilment is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe. We now have an exciting opportunity for a...


  • Christchurch, United Kingdom I-Fulfilment Full time

    I-Fulfilment is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe. We now have an exciting opportunity for a diverse and dynamic Client Support...

  • Part-Time Bookkeeper

    1 month ago


    Christchurch, United Kingdom CV-Library Full time

    Our client is based in Christchurch and is looking to appoint an experienced Part-Time Bookkeeper. The duties will include: Sales ledger Purchase ledger Bank reconciliations Banking Invoicing There is a possibility of bringing the payroll & VAT in house, so experience in these areas are not essential but would be a bonus. Our client is looking for somebody...

  • Part-Time Bookkeeper

    1 month ago


    Christchurch, United Kingdom Accountability Recruitment Full time

    Our client is based in Christchurch and is looking to appoint an experienced Part-Time Bookkeeper. The duties will include:Sales ledgerPurchase ledgerBank reconciliationsBankingInvoicingThere is a possibility of bringing the payroll & VAT in house, so experience in these areas are not essential but would be a bonus.Our client is looking for somebody to work...

  • Cleaner (Part-time)

    5 months ago


    Christchurch, United Kingdom G S Associates - Main Full time

    GS Associates are looking for a Cleaner to join our team in a prestigious retail outlet in Christchurch. You will work as part of a team to deliver a quality cleaning service to our client. Previous cleaning experience is preferred but not essential. - Must be reliable, trustworthy, and able to commit to contracted shift times._ - Flexibility is crucial as...

  • Cleaner (Part-time)

    4 months ago


    Christchurch, United Kingdom G S Associates - Main Full time

    GS Associates are looking for a Cleaner to join our team in a prestigious retail outlet in Christchurch You will work as part of a team to deliver a quality cleaning service to our client. Previous cleaning experience is preferred but not essential. **Rate of Pay: £10.42** **Number of hours: 12** **Shift Pattern**: **Mon, Wed, Thur, Fri 0800 - 1030, Sat...


  • Christchurch, United Kingdom Your Maids Ltd Full time

    **Cleaner | Christchurch | Part Time | ASAP Start** Looking to join a loving family of house cleaners? Need Cleaning work ASAP? **So, who are we?** We are Your Maids, a start-up cleaning company based in London, seeking experienced cleaners to join our team. We offer flexible shifts, freedom to choose the areas you want to clean, a competitive wage, and...


  • Christchurch, United Kingdom Your Maids Ltd Full time

    **Cleaner | Christchurch | Part Time | ASAP Start** Looking to join a loving family of house cleaners? Need Cleaning work ASAP? **So, who are we?** We are Your Maids, a start-up cleaning company based in London, seeking experienced cleaners to join our team. We offer flexible shifts, freedom to choose the areas you want to clean, a competitive wage, and...


  • Christchurch, United Kingdom Rehability UK Full time

    **Are you passionate about helping vulnerable adults?** **Do you want to make a difference in people’s life’s?** **Are looking for a new challenge?** **ABOUT US** We are well known Healthcare group with reliable, dedicated, and professional staff within our services already! We care for adults aged 19 - 60 who have learning difficulties and Mental...


  • Christchurch, United Kingdom Maid2clean Full time

    Help! This busy professional couple are struggling to find time to keep their lovely home as clean as they would like. They are looking for a cleaner with initiative as each visit the tasks will vary. Sometimes there will be a small bit of ironing but this position is mainly for cleaning the whole home At a starting rate of £12 per hour with all cleaning...


  • Christchurch, United Kingdom CV-Library Full time

    Senior Practice Support Specialist Location: Christchurch Salary: £28-£30,000 dependant upon experience and skillset Working as part of the team at Grove Wealth Management Ltd who are a Senior Partner Practice and an Appointed Representative of St. James’s Place Plc. An excellent opportunity has arisen for a professional Senior...

  • Part Time Barstaff

    5 months ago


    Christchurch, United Kingdom The Oak Inn Full time

    Experienced (preferred) Part time bar staff required for immediate start. Good customer service skills required along with a pleasant personality and smart appearance. You must have excellent communication skills and be able to strike a rapport with customers of all ages. You must be **reliable,** punctual and able to commute with ease to Burton...

  • Part Time Barstaff

    5 months ago


    Christchurch, United Kingdom The Oak Inn Full time

    Experienced Part time bar staff required for immediate start. Good customer service skills required along with a pleasant personality and smart appearance. You must have excellent communication skills and be able to strike a rapport with customers of all ages. You must be **reliable,** punctual and able to **commute with ease to Burton Village.** You...

  • Part Time Barstaff

    5 months ago


    Christchurch, United Kingdom The Oak Inn Full time

    Experienced Part time bar staff required for immediate start. Good customer service skills required along with a pleasant personality and smart appearance. You must have excellent communication skills and be able to strike a rapport with customers of all ages. **YOU MUST BE RELIABLE, PUNCTUAL AND BE ABLE TO COMMUTE TO BURTON VILLAGE WITH EASE. PLEASE DO NOT...

  • Part Time Barstaff

    5 months ago


    Christchurch, United Kingdom The Oak Inn Full time

    Experienced Part time bar staff required for immediate start. Good customer service skills required along with a pleasant personality and smart appearance. You must have excellent communication skills and be able to strike a rapport with customers of all ages. **YOU MUST BE RELIABLE, PUNCTUAL AND BE ABLE TO COMMUTE TO BURTON VILLAGE WITH EASE. PLEASE DO NOT...

  • Cleaner (Part Time)

    5 months ago


    Christchurch, United Kingdom Maid2clean Full time

    Self-employed home cleaners with experience needed for houses in Christchurch. This type of role suits people seeking for a self-supervised role, who needed something flexible. Part time hours available and most customers want their cleaning done Monday to Fridays in the daytimes. Ideally you will drive so you can get around more easily, but we're still...

  • Clinical Lead

    2 weeks ago


    Christchurch, United Kingdom Meridian Business Support Full time

    Clinical Lead £50,000 per annum – 40 hours per week Near Christchurch, DorsetMeridian Business Support is currently recruiting for a Clinical Lead for a National Private Healthcare Provider.The role is based near Christchurch in Dorset. The Care Home is purpose build and by design,  they have focused on the comfort and needs of residents, creating an...


  • Christchurch, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    Senior Practice Support Specialist Location: ChristchurchSalary: £28-£30,000 dependant upon experience and skillsetWorking as part of the team at Grove Wealth Management Ltd who are a Senior Partner Practice and an Appointed Representative of St. James’s Place Plc. An excellent opportunity has arisen for a professional Senior Administrator to work...

  • Part Time Barista

    4 months ago


    Christchurch, United Kingdom Colettes corner Full time

    '''Duties''' - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies. prepare and serve food orders via till ticket system - Take customer orders and accurately input them into the POS system - Provide excellent customer service by greeting customers, answering questions, and addressing concerns - Operate espresso...