Front Desk Associate

1 week ago


Birmingham, Birmingham, United Kingdom Shah Zaman Surgery Full time

About Shah Zaman Surgery

We are a dynamic and patient-centered healthcare organization dedicated to delivering high-quality services to our community.

Job Summary

We are seeking an experienced and enthusiastic Receptionist/Administrator to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our clinical team.

Main Responsibilities

  • Manage patient queries and concerns in a professional and empathetic manner.
  • Coordinate appointments and schedules for the clinical team.
  • Process repeat prescriptions and maintain accurate patient records.
  • Scan files and documents into patient records, ensuring confidentiality and data protection.

Requirements

  • Previous experience working in a healthcare setting, preferably in General Practice.
  • Excellent communication and interpersonal skills, with a strong customer service ethos.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Computer literacy and keyboard skills, with experience in using SystmOne an advantage.
  • Flexibility to work varied hours, including evenings and weekends, as required.

What We Offer

  • A supportive and collaborative team environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.


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