Front Desk Associate
1 week ago
About Shah Zaman Surgery
We are a dynamic and patient-centered healthcare organization dedicated to delivering high-quality services to our community.
Job Summary
We are seeking an experienced and enthusiastic Receptionist/Administrator to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our clinical team.
Main Responsibilities
- Manage patient queries and concerns in a professional and empathetic manner.
- Coordinate appointments and schedules for the clinical team.
- Process repeat prescriptions and maintain accurate patient records.
- Scan files and documents into patient records, ensuring confidentiality and data protection.
Requirements
- Previous experience working in a healthcare setting, preferably in General Practice.
- Excellent communication and interpersonal skills, with a strong customer service ethos.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Computer literacy and keyboard skills, with experience in using SystmOne an advantage.
- Flexibility to work varied hours, including evenings and weekends, as required.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for professional development and growth.
- A competitive salary and benefits package.
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