Network Infrastructure Technician
3 weeks ago
Company Overview
QA is a leading provider of apprenticeships and training programs, dedicated to helping individuals develop new skills and launch their careers.
Job Summary
We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our colleagues, ensuring that their workstations and software are running smoothly.
Key Responsibilities
- Imaging and installing laptops, desktops, servers, and other devices
- Providing technical support for software and hardware issues
- Working with our Desktop Engineers to maintain image libraries
- Troubleshooting network issues and resolving technical problems efficiently
- Assisting with account management and software product administration
- Supporting wireless network management and 365 Help
Requirements
- Excellent knowledge of Windows operating systems
- Familiarity with Active Directory, group policies, and user account management
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively within a team environment
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Access to a range of employee benefits and perks
What We Offer
At QA, we are committed to helping our apprentices and employees succeed. We offer a range of benefits and support services, including:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Access to a range of employee benefits and perks
How to Apply
If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
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