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IT Support Specialist

2 months ago

WottonunderEdge, Gloucestershire, United Kingdom QA Full time
Job Title: IT Apprentice

About the Role:

We are seeking a highly motivated and enthusiastic IT Apprentice to join our team at QA. As an IT Apprentice, you will play a key role in providing technical support and assistance to our colleagues, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities:

  • Imaging and installing laptops, desktops, servers, and other devices
  • Providing technical support and troubleshooting for software and hardware issues
  • Assisting with network infrastructure and cabling
  • Working with Desktop Engineers to maintain image libraries
  • Acting as an account administrator for various software products

Requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Ability to work independently and collaboratively within a team environment

What We Offer:

  • 25 days holiday, plus bank holidays and an additional holiday purchase scheme
  • Private medical scheme (after 1 year's service)
  • Plenty of free parking
  • Access to a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers

About QA:

QA is a leading provider of apprenticeships and training programs. With over 30,000 successful apprenticeship graduates, we are dedicated to helping you succeed in your career. Our apprenticeships are designed to provide you with the skills and knowledge you need to launch your career in IT.