Digital Services Field Support Specialist

7 days ago

WottonunderEdge, Gloucestershire, United Kingdom Flat Fee Recruiter Full time

Job Opportunity:

We are seeking an experienced IT Support Specialist to join our team at Flat Fee Recruiter, a leading provider of recruitment services. The successful candidate will be responsible for providing technical support to our clients, including troubleshooting, maintenance, and implementation of new technologies.

About the Role:

The purpose of this role is to provide high-quality technical support to our clients, ensuring that their IT systems are running smoothly and efficiently. This will involve working closely with clients to understand their technical requirements, providing solutions to technical issues, and implementing new technologies to improve their IT infrastructure.

Key Responsibilities:

  • Provide technical support to clients, including troubleshooting, maintenance, and implementation of new technologies
  • Work closely with clients to understand their technical requirements and provide solutions to technical issues
  • Implement new technologies to improve client IT infrastructure
  • Collaborate with colleagues to ensure seamless delivery of technical support services

Requirements:

  • Strong background in IT support, with experience in troubleshooting, maintenance, and implementation of new technologies
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Excellent communication and problem-solving skills
  • Strong attention to detail and customer-focused mentality

Technical Skills:

  • Microsoft Windows Server, Hyper-V - domain management
  • Microsoft Windows 10, Microsoft Office
  • Enterprise networking including Wireless & VOIP (configuration, security and maintenance)
  • Web & Email filtering, Security solutions, Printer management
  • User and Application management, device imaging and deployment
  • Office 365, Google Workspace, Mobile devices

Benefits:

We offer a competitive salary, comprehensive training programs, opportunities for career advancement, and a supportive and collaborative work environment.

How to Apply:

If you have the skills and experience required for this position, please submit your application, including a cover letter and any supporting documents.

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