Group Payments Coordinator

3 weeks ago


Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

We are seeking a highly organized and detail-oriented Group Payments Assistant to join our team in Gloucester. As a Group Payments Assistant, you will play a critical role in delivering an accurate, flexible, and timely payments service to the group for the settlement of payments to businesses and employees.

The ideal candidate will have experience working within a Finance team, with a strong attention to detail and ability to manage multiple streams of work within defined timelines. You will be proactive in raising issues and taking ownership to seek resolution, with a detailed understanding of different payment methods and strong analytical skills.

Key Responsibilities
  • Process all payments received via various methods into the relevant core business systems within agreed Service Level Agreements (SLAs)
  • Process payment requests into the accounting system and core business systems, ensuring payments are made on time
  • Process invoices against approved purchase/service orders in the accounting/ordering system, including booking-in services and arranging approval of service and estimated price invoices
  • Coding consolidated invoices and importing them into the accounting system, making low-value, one-off payments with a corporate credit card, and reconciling spend each period end
  • Check employee expense claims, import card transactions, export payments to the accounting system, arrange cash advances, and provide general guidance and assistance to all users
  • Issue company invoices and track settlement thereof as requested by the business
  • Reconcile supplier statements and resolve queries arising, making effective use of the comments and dispute functions in the accounting system to track progress
  • Process refunds, cancellation/take-away payments onto the core business systems and accounting system to meet SLAs and FCA best practice guidelines
  • Produce cheque payments from the accounting system and core business systems, ensuring correct approval and due dates, print cheques, and distribute according to associated procedures
  • Produce BACS payments from the accounting system and core business systems, ensuring due dates are checked, retrieve and submit all BACS payment or collection files and associated reports
  • Setting up electronic payments into the banking payments platform, including payments to overseas banks and urgent faster payments
  • Place stops on cheques, recall BACS payments, and cancel cheques as required by the business
  • Accurately complete volumes to record and capture transactions processed
  • Identify items for processing within operational bank accounts
  • Manage balances in operational bank accounts via daily short-term forecasting and settlement of inter-group period-end balances
  • Prepare reconciliations of key operational bank accounts, nominal, bordereaux, etc., raise payment requests for appropriate reconciliations, and follow the process to ensure relevant approval is obtained and accurate payment is made
  • Manage all documentation, including batching payment documents for scanning and secure filing
  • Execute additional tasks to meet departmental needs or changes
Knowledge, Skills, and Experience
  • Ideal experience working within a Finance team
  • Highly organized with the ability to manage multiple streams of work within defined timelines
  • In-depth knowledge of the group in terms of companies, departments, cost centers, who works in which team, reporting lines, nominal, key suppliers, and an understanding of the different products (general insurance and retail funeral plan) sold, etc.
  • Proactive in raising issues and taking ownership to seek resolution
  • Detailed understanding of different payment methods
  • Strong attention to detail
  • Highly experienced and confident in the use of Excel to transform and concatenate data for import into the accounting system or reconciliation
  • Responds to supporting the business through high levels of communication and collaborative working
  • Understanding of basic accounting principles – debits and credits, cash and revenue, inflows and outflows
  • Ability to analyze cash inflows and outflows and conduct short-term cash forecasting/management
  • Confident in the use of multiple payment systems
  • Understanding of GDPR, confidentiality, PCI, and money laundering and how this affects processes
What We Offer
  • A competitive salary – let's discuss it
  • Group Personal Pension – up to 12% employer contribution
  • Generous annual bonus scheme up to 24%
  • 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
  • An array of health and wellbeing benefits, including private healthcare, income protection, and life assurance
  • Up to £300 annual personal grant to a charity of your choice
  • Encouraged to take at least one volunteering day per year
  • Employee Assistance Programme
  • Full study support to gain professional qualifications


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