Inbound Sales Support Manager
6 days ago
We are seeking a highly organized and proactive Sales Operations Specialist to join our team at Daisy Communications. As a key member of our Inbound Sales team, you will provide operational and administrative support to ensure the smooth delivery of our sales services.
Key Responsibilities- Operational Support: Provide day-to-day administration and operational sales support to the Inbound Sales Team, ensuring that all tasks are completed accurately and on time.
- Process Improvement: Work closely with the sales team department manager to drive process improvement across the team, identifying areas for enhancement and implementing changes to increase efficiency.
- Customer Escalations: Ensure customer escalations, disputes, and failed orders are dealt with in a timely manner, which may require speaking to customers to resolve issues.
- Reporting and Analysis: Create sales and operational reports as requested by line manager or Head of Channel, providing insights and recommendations for improvement.
- Collaboration and Communication: Work closely with our fulfilment team to assist in following up on accounts that are in provisioning or rejected status, and assist sales agents and management with operational enquiries.
- Compliance and Audits: Ensure all compliance processes are followed, carrying out sales audits to ensure adherence to company policies and procedures.
- Investigations and Analysis: Assist with and lead sales investigations, analyzing data and providing recommendations for improvement.
- Highly Organized and Proactive: A highly organized, pro-active, and responsible self-starter with the ability to multi-task and work under pressure.
- Strong Initiative and Communication Skills: Strong initiative and the ability to demonstrate a desire to improve all areas of operation, with excellent written and communication skills.
- Experience and Qualifications: Experience of working in a busy sales office is desirable, with a willingness to take on additional tasks as and when required.
- Positive Attitude and Team Player: A positive attitude and a willingness to take responsibility for own actions and development, with a commitment to being a good role model and team player.
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Inbound Sales Support Manager
6 days ago
London, Greater London, United Kingdom Daisy Communications Limited Full timeJob OverviewThe Sales Operations Advisor will provide operational and administrative support to the Inbound Sales team, ensuring seamless day-to-day operations and driving process improvement. This role requires a highly organized and proactive individual who can take initiative and work effectively in a fast-paced environment.Key ResponsibilitiesProvide...
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Inbound Sales Support Specialist
6 days ago
London, Greater London, United Kingdom Daisy Group Full timeJob OverviewWe are seeking a highly organized and proactive Sales Operations Advisor to provide operational and administrative sales support to our Inbound Sales team. As a key member of our team, you will play a crucial role in driving process improvement and ensuring seamless sales operations.Key ResponsibilitiesProvide day-to-day administration and...
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