Inbound Sales Support Specialist

2 months ago

London, Greater London, United Kingdom Daisy Group Full time
Job Overview

We are seeking a highly organized and proactive Sales Operations Advisor to provide operational and administrative sales support to our Inbound Sales team. As a key member of our team, you will play a crucial role in driving process improvement and ensuring seamless sales operations.

Key Responsibilities
  • Provide day-to-day administration and operational sales support to the Inbound Sales Team, ensuring efficient and effective sales processes.
  • Collaborate closely with the sales team department manager to drive process improvement initiatives and implement best practices.
  • Develop and maintain sales and operational reports, providing insights and recommendations to line managers and the Head of Channel.
  • Work closely with our fulfillment team to follow up on accounts in provisioning or rejected status, ensuring timely resolution and customer satisfaction.
  • Assist sales agents and management with operational inquiries, providing timely and accurate information.
  • Lead sales investigations, analyzing data and identifying areas for improvement.
Requirements
  • Highly organized, proactive, and responsible self-starter with excellent time management skills.
  • Ability to multitask and work under pressure, meeting tight deadlines.
  • Strong initiative and desire to improve all areas of sales operations.
  • Experience working in a busy sales office environment is desirable.
  • Excellent communication skills, with the ability to manage challenging sales people.
  • Take ownership of actions and development, with a willingness to take on additional tasks as required.
  • Demonstrate a positive attitude and commitment to delivering exceptional results.
What We Offer
  • Professional development opportunities to help you achieve your personal goals.
  • Eye care vouchers and discounted Medicash membership.
  • Access to discounts and savings at over 1,200 retailers.
  • An additional day off on your birthday or if you're getting married.
  • Auto-enrolment into a salary pension scheme following probation.
  • Access to exclusive offers on a range of Daisy products.
  • Up to four weeks' company sick pay over a 12-month rolling period.

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