Client Relations Supervisor
4 weeks ago
Client Relations Supervisor, Immediate Opportunity
Below is a comprehensive overview of this position, detailing the expectations for candidates.
About Our Establishments
Our two serviced apartment hotels are situated in a prime urban location.
Together, these properties feature 74 fully furnished suites and studio apartments, equipped with all necessary amenities to ensure our guests feel comfortable and at home.
If you possess a genuine passion for hospitality and are dedicated to delivering outstanding experiences for our guests, we encourage you to continue reading.
Management Philosophy
Our hotels are operated by Cycas Hospitality, where we emphasize the importance of creating an environment where individuals can express themselves, enabling them to provide exceptional service and contribute to the growth of our organization and each other.
Our Core Values
We prioritize PEOPLE in all our endeavors. We believe in hiring individuals with a positive attitude and nurturing their development to form authentic and compassionate teams that enjoy their work.
If you approach your work with enthusiasm, consistently bring a positive demeanor, and strive to ensure that everyone around you leaves with a smile, you may be the ideal candidate for our team.
Role Overview
Reporting to the Senior Duty Manager, you will oversee our team during shifts to ensure exceptional guest experiences, placing guest satisfaction at the forefront of our service. You will achieve this by being an effective team leader, inspiring and mentoring your colleagues to uphold our commitment to care. Above all, you will infuse your role with a sense of joy and positivity, helping to maintain a vibrant atmosphere within our teams.
Key Qualifications
? Exceptional communication skills.
? A passion for creating memorable experiences for guests.
? Proven experience in training and developing a team focused on delivering outstanding guest service.
? A proactive approach to tasks, ensuring efficiency and follow-up as needed.
? Familiarity with MEWS is advantageous but not mandatory.
Company Benefits
- Immediate Opportunity
- Full-Time Position with a competitive salary.
- Exclusive employee discounts at Cycas-managed properties.
- Recognition and rewards program.
- Opportunities for growth and development within a diverse hotel management company across Europe.
- Comprehensive healthcare plan
- Pension scheme
- Ongoing paid training and development opportunities
- We take enjoyment in our work seriously.
About Cycas Hospitality
At Cycas Hospitality, we seek dynamic, confident, and ambitious individuals who excel in their roles and contribute to our guests' success. Our focus is on placing PEOPLE at the center of our operations. We believe in hiring individuals with a positive outlook and fostering their growth to create genuine and caring teams that enjoy their work.
Cycas Hospitality offers a unique opportunity for hospitality professionals. Over the past 15 years, we have established an innovative hotel management company with a pan-European presence. Join us during this exciting phase as we expand our portfolio and develop our team. At Cycas, we work diligently while ensuring that our work environment is enjoyable. If you believe you possess the qualities we seek and wish to be part of our team, we would like to hear from you.
***All employment offers are contingent upon the receipt of two satisfactory references from the referees provided in your application and proof of your eligibility to work in the United Kingdom.***
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