Facilities Operations Manager

3 weeks ago


Brighton, Brighton and Hove, United Kingdom Carbon60 Full time
Job Overview

Soft Service Manager (FM) – Brighton

Salary: £50,000 + Bonuses + Corporate Benefits

Carbon60 is seeking a skilled Soft Service Manager to oversee the management of events and hospitality services at a prominent client site in Brighton.

The ideal candidate will possess flexibility to accommodate events that may occur during weekends and have a strong background in managing personnel within a hospitality context.

This position offers an excellent opportunity for career advancement and stability within a corporate setting.

Employment Type: Permanent

Compensation: £50,000 + bonuses and corporate benefits

Working Hours: Monday - Friday, 8am - 4pm

Key Responsibilities:

  • Direct the team to deliver designated services daily across catering, vending, hospitality, retail, and other required sectors.
  • Formulate and execute operational protocols and standards to guarantee superior service delivery.
  • Oversee and mentor Managers, including recruitment, training, and performance evaluations.
  • Conduct routine assessments and audits to uphold operational efficiency and service excellence.
  • Establish and nurture robust relationships with clients and their staff, ensuring their needs and expectations are consistently met.
  • Serve as the primary liaison for all inquiries, concerns, and feedback related to catering, hospitality, and vending services.
  • Develop and manage financial plans for all aspects of the contract.
  • Monitor and report on financial performance, including revenue, expenses, labor, and profitability.
  • Supervise corporate events and functions, ensuring seamless execution that meets client specifications and company standards.
  • Ensure adherence to health and safety regulations, ensuring all team members are adequately trained and certified.
  • Conduct regular inspections and audits to maintain compliance.

Candidate Profile:

  • Proficient in IT, including Microsoft and financial systems.
  • Demonstrated experience as a General Manager or a minimum of 5 years in a Deputy General Manager role.
  • Strong leadership capabilities with a proven ability to drive and manage change.
  • Familiarity with food safety regulations and best practices.
  • Experience conducting site audits.
  • Skilled in financial management and budgeting, with proven experience managing a Profit & Loss statement.


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