Facilities Operations Manager
3 weeks ago
Soft Service Manager (FM) – Brighton
Salary: £50,000 + Bonuses + Corporate Benefits
Carbon60 is seeking a skilled Soft Service Manager to oversee the management of events and hospitality services at a prominent client site in Brighton.
The ideal candidate will possess flexibility to accommodate events that may occur during weekends and have a strong background in managing personnel within a hospitality context.
This position offers an excellent opportunity for career advancement and stability within a corporate setting.
Employment Type: Permanent
Compensation: £50,000 + bonuses and corporate benefits
Working Hours: Monday - Friday, 8am - 4pm
Key Responsibilities:
- Direct the team to deliver designated services daily across catering, vending, hospitality, retail, and other required sectors.
- Formulate and execute operational protocols and standards to guarantee superior service delivery.
- Oversee and mentor Managers, including recruitment, training, and performance evaluations.
- Conduct routine assessments and audits to uphold operational efficiency and service excellence.
- Establish and nurture robust relationships with clients and their staff, ensuring their needs and expectations are consistently met.
- Serve as the primary liaison for all inquiries, concerns, and feedback related to catering, hospitality, and vending services.
- Develop and manage financial plans for all aspects of the contract.
- Monitor and report on financial performance, including revenue, expenses, labor, and profitability.
- Supervise corporate events and functions, ensuring seamless execution that meets client specifications and company standards.
- Ensure adherence to health and safety regulations, ensuring all team members are adequately trained and certified.
- Conduct regular inspections and audits to maintain compliance.
Candidate Profile:
- Proficient in IT, including Microsoft and financial systems.
- Demonstrated experience as a General Manager or a minimum of 5 years in a Deputy General Manager role.
- Strong leadership capabilities with a proven ability to drive and manage change.
- Familiarity with food safety regulations and best practices.
- Experience conducting site audits.
- Skilled in financial management and budgeting, with proven experience managing a Profit & Loss statement.
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