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Facilities Operations Manager
3 months ago
Facilities Operations Manager (FM) – Brighton
£45,000 - £48,000 + Bonuses + Corporate benefits
Carbon60 is seeking a skilled Facilities Operations Manager to oversee the management of hospitality and event services at a prominent site in Brighton.
The ideal candidate will possess flexibility to manage events that may occur during weekends and will have substantial experience in supervising staff within a hospitality environment.
This position offers an excellent opportunity for career advancement and stability within a corporate setting.
Permanent Position
£50,000 + bonuses and corporate benefits
Working Hours: 40 hours per week, 5 days out of 7, including all match days, with the flexibility to adapt to event and business requirements.
Key Responsibilities:
- Direct the team to ensure daily service delivery across catering, vending, hospitality, retail, and other necessary areas.
- Establish and execute operational protocols and standards to guarantee exceptional service quality.
- Oversee and mentor Managers, including recruitment, training, and performance evaluations.
- Conduct routine assessments and audits to uphold operational efficiency and service excellence.
- Foster and maintain robust relationships with clients and their staff, ensuring their needs and expectations are consistently met.
- Serve as the primary contact for all inquiries, concerns, and feedback related to catering, hospitality, and vending services.
- Develop and manage financial plans for all aspects of the contract.
- Monitor and report on financial outcomes, including revenue, expenses, labor, and profitability.
- Supervise corporate events and functions, ensuring seamless execution in line with client specifications and company standards.
- Ensure adherence to health and safety regulations, providing appropriate training for all team members.
- Perform regular inspections and audits to maintain compliance.
Candidate Profile:
- Proficient in IT, including Microsoft and financial systems.
- Demonstrated experience as a General Manager or a minimum of 5 years in a Deputy General Manager role.
- Strong leadership capabilities with a proven track record of driving and managing change.
- In-depth knowledge of food safety regulations and best practices.
- Experience conducting site audits.
- Skilled in financial management and budgeting, with proven experience managing a P&L statement.