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Sales and Membership Advisor

4 weeks ago

Leeds, Leeds, United Kingdom Bannatyne Health Club Full time
About Bannatyne Health Club

Bannatyne Health Club is a leading provider of fitness and wellness experiences across the UK. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals.

Job Title: Membership Advisor

We are currently seeking a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

Key Responsibilities:
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
Requirements:
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
What We Offer:
  • Competitive compensation.
  • Opportunities for professional development.
  • A supportive team culture.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years of service).
  • Discounted spa treatments.
  • Discounted spa goods.
  • Discounted ELEMIS products.
  • Discounted meals and beverages.
Why Join Bannatyne Health Club?

We are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.