Head of Estates and Facilities Manager
2 weeks ago
About Willowbrook Hospice
Willowbrook Hospice is an independent charity that operates a specialist palliative care unit for patients across Knowsley and St Helens who have various life-limiting diseases.
Job Summary
We are seeking a highly skilled and experienced Head of Estates and Facilities to join our Senior Leadership Team. The successful candidate will be responsible for the management of total facilities services across the Hospice, The Living Well, and our retail sites.
Key Responsibilities
- Manage the operational delivery of high-quality catering, housekeeping, and maintenance services to all patients, employees, volunteers, and visitors to the Hospice.
- Be accountable for the fabric of the Hospice building and tangible assets, including planned preventative maintenance (PPM), waste management, contract and contractor management, security, utilities, and energy sustainability.
- Ensure all Estates and Facilities services operate within agreed budget, manage and report on Capex budget, and lead on procurement activity ensuring compliance with procedure and best value for money.
- Lead on business continuity planning for the hospice.
- Participate in the place-based management on-call rota.
- Be a member of the Hospice Senior Leadership Team to contribute to the strategic development of Estates and Facilities services.
Person Specification
Essential Skills
- Able to communicate well.
- Well-developed planning and organizational skills.
- Good analytical skills.
- Good report writing skills.
- Ability to identify and resolve problems.
- Good interpersonal skills.
- Good IT skills.
Essential Knowledge
- Knowledge of Health & Safety, Food Hygiene, and Assured Safe Catering.
- Knowledge of Risk management systems.
Desirable Skills
- Knowledge of building maintenance and M&E installations.
Desirable Qualifications
- NEBOSH General Certificate Trained (or equivalent).
- GCSEs (or equivalent) including Maths and English.
- Management/Leadership training.
- Management qualifications.
- Degree or diploma in Facilities Management, Hospitality Services, or Administration Management.
- Membership Institute of Workplace and Facilities Management.
- NEBOSH Fire safety and Risk Management.
Desirable Experience
- Substantial experience at a senior level in facilities management or administration.
- Experience of maintenance contract management.
- Considerable experience in managing Health & Safety.
- Experience of Training & Development.
- Substantial experience of managing staff, including performance management, timetables, and rostering.
- Experience of managing budgets.
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