Distribution Centre Operations Manager
2 months ago
About the Role
Distribution Centre Operations Manager
We are seeking an experienced and dynamic Distribution Centre Operations Manager to lead and manage our DC Team, ensuring the efficient and effective dispatch of all store and e-commerce orders.
The successful candidate will be responsible for overseeing teams, collaborating with various functions across the Merchandising business, and maintaining operational excellence.
This role includes consulting with Retail Stores in the UK, Ireland, and international locations, as well as supporting E-commerce channels and collaborating with product, buying, and trading teams on product-related matters.
Key Responsibilities
- Lead, motivate, and manage teams of Supervisors, providing overall responsibility for the Intake and Distribution teams as well as foster a collaborative and high-performance culture within the Distribution Centre.
- Collaborate with a third-party logistics provider to ensure the efficient dispatch and delivery of all store and e-commerce orders. Monitor and drive continuous improvement initiatives in partnership with logistics providers.
- Drive efficiencies, manage productivity, and control costs throughout the distribution operation.
- Ensure compliance with all required Key Performance Indicators (KPIs) in a safe, legal, and efficient manner.
- Measure and ensure product quality control, promptly escalating any issues and implementing corrective actions.
- Provide support to the Facilities Manager in managing maintenance repairs, renewals, and security measures effectively and within budget.
- Ensure the successful compliance of all Distribution Centre health and safety procedures. Conduct risk assessments, routine inspections, and manage service agreements.
Requirements
This is a key leadership role within the Distribution Centre with accountability for approximately FTE colleagues and up to agency and/or casual colleagues within peak trading periods.
This is a broad role that will require strong relationship building skills and the ability to flex and adapt to various internal and external customers. Being a first point of contact for various key stakeholders, providing and maintaining a professional service is critical to success as a key representative of Liverpool Football Club.
The role will require flexibility to adapt to business needs and certain tasks and responsibilities will require the role holder to operate in strict confidence with the information and tasks required as part of the role.
There will be key process improvement initiatives to lead and contribute to, coupled with a new WMS system to be implemented that will improve efficiency and will require this person to lead on ensuring adoption of new ways of working.
What We Offer
This is a full-time permanent role working hours per week Monday to Friday. Your main base will be our Distribution Centre Office in Whiston.
To reward your hard work and commitment we offer a competitive salary, days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.
You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.
About Us
Liverpool Football Club is committed to equality, diversity and inclusion and is always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association's Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch.
We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
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