Care Services Manager

3 weeks ago

Croydon, Greater London, United Kingdom Right at Home Full time

Care Services Manager

Right at Home Croydon

Up to £46,000 + Bonus (depending on experience)

Full time / Permanent

Are you a seasoned Care Manager seeking a new opportunity?

Do you possess ambition and natural leadership qualities?

Are you dedicated and eager to make a significant impact in the lives of others?

This is an exceptional opportunity to be part of a meaningful mission. Right at Home Croydon is looking for a Care Services Manager to assist in the oversight, development, and expansion of our operations. With 9 years of delivering outstanding in-home care, our reputation for excellence and well-managed services reflects our commitment to quality care and the well-being of our Clients.

Why consider a role with Right at Home Croydon?

  • Competitive salary, up to £46,000 (based on experience)
  • Performance-related bonus
  • Recognized as a Workbuzz 5 Star Employer
  • Honored as a Top 20 Home Care Group
  • 28 Days of holiday
  • Comprehensive support – we prioritize our Care Services Managers and provide a robust support system, continuous training to enhance skills and business acumen, along with dedicated compliance assistance to achieve exemplary CQC evaluations

Key Responsibilities of the Care Services Manager include:

  • Deliver leadership, management, and the highest level of support to the team, ensuring optimal outcomes in all operations.
  • Take ownership of achieving the highest standards of compliance with regulations, laws, quality benchmarks, and policies.
  • Ensure effective staff training is conducted and that high-quality care services are consistently delivered to vulnerable individuals in their homes.
  • Oversee scheduling to ensure care assistants provide the designated care to clients.
  • Manage quality assurance and governance through regular Spot Checks, Service Reviews, Internal Audits, and Annual Surveys.
  • Continuously enhance Assessments, Risk Assessments, and Support Plans to ensure client outcomes are met and expectations are exceeded.
  • Ensure the emergency on-call mobile phone is managed outside of standard office hours, including participating in the on-call rota.
  • Perform additional duties to support the Managing Director as required to meet business needs, including covering Carer responsibilities when necessary.

Qualifications and Experience required for our Care Services Manager:

  • Possess, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care
  • Comprehensive understanding of CQC assessment criteria for achieving Good and Outstanding ratings
  • Management experience in service delivery within domiciliary care
  • Proven experience in managing personnel

If you have the passion, determination, and leadership capabilities to embrace this challenging yet rewarding opportunity, we would be eager to hear from you.

Perks & Benefits
  • Competitive Pay and Mileage Attractive hourly rates along with mileage and additional benefits.
  • Training and Support Engaging and interactive employee training, regular one-on-one support, and a clear career pathway... the possibilities are endless.
  • Feel Valued and Appreciated We recognize that our CareGivers are the face of our organization, and we ensure they feel valued – supporting their growth and acknowledging their remarkable contributions.

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