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Care Services Manager
2 months ago
Care Services Manager
Right at Home Croydon
Up to £46,000 + Bonus (depending on experience)
Full time / Permanent
Are you a seasoned Care Manager seeking a rewarding opportunity?
Do you possess natural leadership qualities and ambition?
Are you dedicated to making a significant impact in the lives of others?
This is an exceptional opportunity to contribute to a meaningful cause. Right at Home Croydon is in search of a Care Services Manager to assist in the oversight, development, and expansion of our operations. For 9 years, Right at Home Croydon has been delivering outstanding in-home care to those in need within the community. Our commitment to exceptional service and well-managed operations reflects our dedication to the quality of care and well-being of our Clients.
Why consider a position with Right at Home Croydon?
- Competitive salary, up to £46,000 (based on experience)
- Performance-based bonus structure
- Recognized as a Workbuzz 5 Star Employer
- Honored as a Top 20 Home Care Group
- 28 days of annual leave
- Comprehensive support – we prioritize our Care Services Managers and provide a robust support system, ongoing training to enhance skills and business acumen, as well as dedicated compliance assistance to achieve excellent CQC evaluations
Key Responsibilities of the Care Services Manager include:
- Deliver leadership, management, and the highest level of support to the team, ensuring optimal outcomes in all endeavors.
- Take charge of achieving the highest levels of compliance with regulations, laws, quality standards, and policies.
- Ensure the implementation of staff training and the consistent delivery of high-quality care services to vulnerable individuals in their homes.
- Design effective scheduling to guarantee that care assistants provide the designated care to clients.
- Oversee quality assurance and governance through regular Spot Checks, Service Reviews, Internal Audits, and Annual Surveys.
- Continuously enhance Assessments, Risk Assessments, and Support Plans to ensure client outcomes are met and expectations are exceeded.
- Ensure coverage of the emergency on-call mobile phone outside regular office hours, including participation in the on-call rota.
- Perform additional duties to support the Managing Director as needed to fulfill business requirements, including covering Carer responsibilities when necessary.
Qualifications and Experience required for our Care Services Manager:
- Possess or be working towards an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care
- Comprehensive understanding of CQC assessment criteria for achieving Good and Outstanding ratings
- Management experience in service provision within domiciliary care
- Proven experience in personnel management
If you have the passion, drive, and leadership capabilities to embrace this challenging yet fulfilling opportunity, we look forward to hearing from you.
Perks & Benefits- Competitive Pay and Mileage Attractive hourly rates plus mileage and additional benefits.
- Training and Support Engaging and interactive employee training, regular one-on-one support, and access to a genuine career pathway... the possibilities are endless.
- Feel Valued and Appreciated We recognize that our CareGivers are the face of our organization, and we ensure that we value our team – supporting their development and acknowledging the incredible work they do.
