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Food and Beverage Team Member

2 months ago

Worcester, Worcestershire, United Kingdom The National Trust Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Brockhampton Estate. As a Team Member, you will be responsible for providing exceptional service to our visitors, ensuring a memorable experience for all.

Key Responsibilities

  • Welcome and serve customers in a friendly and efficient manner
  • Prepare and serve food and beverages to a high standard
  • Maintain a clean and safe environment, adhering to health and safety guidelines
  • Work collaboratively with the kitchen team to ensure seamless service
  • Provide excellent customer service, responding to feedback and concerns

What We Offer

  • A competitive hourly rate of £11.50
  • A fixed-term contract until 1st September 2025
  • Opportunities for professional development and training
  • A supportive and inclusive work environment
  • A range of benefits, including a pension scheme and free entry to National Trust places

Requirements

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment, prioritizing tasks and managing time effectively
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Able to work flexible hours, including weekends and Bank Holidays

What We're Looking For

  • A team player with a positive attitude and a passion for delivering exceptional customer service
  • Able to work independently and as part of a team, adapting to changing situations
  • Able to maintain a high level of energy and enthusiasm, even in a busy environment