Food and Beverage Team Leader

1 month ago


Worcester, Worcestershire, United Kingdom National Trust Full time
Job Title: Food and Beverage Team Leader

About the Role:

We are seeking a skilled and enthusiastic Food and Beverage Team Leader to join our team at the National Trust. As a Food and Beverage Team Leader, you will be responsible for leading a small team to deliver exceptional customer service and financial contributions to the business.

Key Responsibilities:

* Lead a team of staff to provide excellent customer service and maintain high standards of food and beverage quality
* Supervise the induction and training of new colleagues to ensure they are equipped to provide great service
* Collaborate with the Food and Beverage Manager to develop and implement strategies to improve customer satisfaction and sales
* Maintain accurate records of sales, customer feedback, and staff performance

Requirements:

* Previous experience in a food and beverage role, preferably in a similar environment
* Excellent communication and leadership skills
* Ability to work independently and as part of a team
* Strong problem-solving skills and attention to detail

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional development and training
* A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for food and hospitality, we encourage you to apply for this exciting opportunity.

About the National Trust:

The National Trust is a charity that protects and preserves historic sites and green spaces for future generations. We are committed to providing excellent customer service and creating a positive work environment for our staff.

Contact Information:

For more information about this role, please contact our HR department.

Equal Opportunities:

The National Trust is an equal opportunities employer and welcomes applications from diverse candidates.

Disclaimer:

The National Trust is not responsible for any errors or omissions in this job description.

Job Type:

Full-time

Work Location:

Brockhampton, Herefordshire

Salary:

£11.64 per hour

Benefits:

* Substantial pension scheme
* Free entry to National Trust places
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts
* Holiday allowance
* Flexible working
* Employee assistance programme
* Free parking

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