Practice Secretary
2 months ago
About the Role
Diamond Health Group is seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide effective secretarial support to our GP Partners, clinical team, and act as a key point of contact for external agencies.
Key Responsibilities
- Provide an efficient audio, copy typing, and word processing service for GPs and health professionals as required.
- Utilize e-referrals and maintain an up-to-date and comprehensive knowledge of referral destinations and specialist clinics.
- Deal with clinician queries, chasing replies or test results from hospitals, finding a specialty doctor or hospital, sending referrals to another hospital/consultant as needed.
- Process all referrals and other documents, including creating referrals via Emis, printing and posting paperwork to patients, and dealing with phone calls from patients regarding queries, mislaid paperwork, changing clinic types, and changing referral urgency.
- Process referrals from patient clinical documents without the need for additional clinical input.
- Have sufficient knowledge to create onward referrals with minimal input from clinicians.
- Be the first point of contact for hospital queries, such as emails and calls from hospital secretaries.
- Deal with queries from patients regarding referrals, including chasing or following up with clinicians if referrals have not been made.
- Prioritize referrals based on clinical need and urgency.
- Process and record all incoming requests relating to private fee work, including insurance, DWP, DVLA, requests for medical reports, and requests by patients for private letters.
- Record and track the progress of private fee requests on a spreadsheet.
- Calculate fees based on pre-agreed practice costs and charges and send invoices to patients and third-party companies for private fee work.
- Photocopy and print medical records to support insurance applications.
- Complete certain sections of insurance reports before passing to the clinician for completion.
- Utilize the IGPR system for medical reports and requests.
- Complete sections of reports based on knowledge of reports and what information is needed.
- Complete pre-payment forms and check for payments with the Practice Manager.
- Deal with queries regarding private fee work, including speaking with patients, insurance companies, and any other outside agencies.
- Process and record all Subject Access Requests, including utilizing the IGPR system.
- Arrange for required records to be available for the GP to redact and check when required.
- Once the records are redacted, arrange for them to be made available to the patient or third party that made the original request.
Requirements
- Experience of working with the general public.
- Experience of using a clinical medical system or similar.
- Experience of Microsoft Office software.
- Experience of administrative duties.
- Current driving license and car driver.
About Us
Diamond Health Group is situated in central Yeovil, with a branch site on the outskirts at Abbey Manor Park. We are an established and dynamic practice, with a list size of approximately 14,000 patients. We are a forward-thinking organization with a multi-professional workforce striving to provide high-quality care, education, and training.
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary at Diamond Health Group. As a Medical Secretary, you will provide administrative support to our GP Partners, clinical team, and act as a key point of contact for external agencies.Key ResponsibilitiesTyping referral letters and associated...
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary at Diamond Health Group. As a Medical Secretary, you will provide administrative support to our GP Partners, clinical team, and act as a key point of contact for external agencies.Key ResponsibilitiesProvide efficient audio, copy typing, and word...
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary at Diamond Health Group. As a Medical Secretary, you will provide administrative support to our GP Partners, clinical team, and act as a key point of contact for external agencies.Key ResponsibilitiesProvide efficient audio, copy typing, and word...
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all doctors, ensuring urgent...
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and act as a point of contact for external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all...
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Medical Secretary
3 weeks ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and act as a point of contact for external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all...
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Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary at Diamond Health Group. As a Medical Secretary, you will provide administrative support to our GP Partners, clinical team, and act as a key point of contact for external agencies.Key Responsibilities• Provide efficient audio, copy typing, and...
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Medical Secretary
1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary at Diamond Health Group. As a Medical Secretary, you will provide administrative support to our GP Partners, clinical team, and act as a key point of contact for external agencies.Key Responsibilities• Provide efficient audio, copy typing, and...
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2 months ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and act as a point of contact for external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all...
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Medical Secretary
1 month ago
Yeovil, Somerset, United Kingdom Diamond Health Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and act as a point of contact for external agencies.Key ResponsibilitiesTyping referral letters and associated correspondence for all...
