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GP Surgery Front Desk Coordinator

2 months ago


London, Greater London, United Kingdom The Allum Practice Full time

About The Allum Practice

The Allum Practice is a dynamic and patient-centered GP surgery, dedicated to delivering high-quality care to our community. We are a forward-thinking and busy training practice, with a diverse and committed team, and we're a proactive member of the Primary Care Network (PCN).

Job Summary

We are seeking a proactive, energetic, and flexible administrative assistant to support our front desk team. As a key member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience. You will work closely with our Reception Manager, the reception team, and other non-clinical and clinical colleagues, but it is essential you have the ability to work independently or as part of a team, as the work is varied.

Key Responsibilities

  • Meet and greet patients, visitors, and contractors in a polite and timely manner.
  • Assist patients with appointments, queries, and requests, ensuring accuracy and efficiency.
  • Support both clinical and non-clinical colleagues with requests, providing administrative support as needed.
  • Perform basic administrative tasks, ensuring accuracy and attention to detail.

Person Specification

Essential

  • Good standard of general education is desirable.
  • Good GCSE Grades for English and Math's is essential.

Desirable

  • Experience of working in a GP surgery.
  • Working with EMIS or other GP IT systems.

About You

We are looking for an enthusiastic, motivated, and flexible individual who is passionate about delivering excellent patient care. You will have excellent communication skills, with the ability to work effectively in a fast-paced environment. Prior experience working in a GP surgery is desirable, but not essential, as training will be given. If you are a team player with a positive attitude and a commitment to delivering high-quality care, we would love to hear from you.