Dental Office Coordinator

1 day ago

Brighton, Brighton and Hove, United Kingdom PortmanDentex Full time
About the Role

We are seeking a highly organized and communicative Dental Receptionist to join our team at PortmanDentex in Brighton, East Sussex.

As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Manage patient appointments, schedules, and records with accuracy and efficiency
  • Provide a warm and welcoming environment for patients, responding to their queries and concerns in a professional and empathetic manner
  • Process patient payments, handle insurance claims, and maintain accurate financial records
  • Collaborate with dental professionals to ensure seamless patient care and efficient practice operations
  • Contribute to a positive and inclusive work environment, promoting a culture of respect and teamwork
What We Offer
  • A competitive salary and bonus scheme based on practice performance
  • Additional special days off, including your birthday, and the opportunity to purchase up to 3 additional annual leave days
  • Enhanced maternity and paternity leave, life assurance, and a contributory pension scheme
  • Employee Assistance Programme, providing 24/7 confidential helpline and counselling services, plus 24/7 GP access
Requirements
  • Previous front-of-house experience, preferably in a dental or healthcare setting
  • A positive attitude, empathetic, and well-organized, with excellent communication skills
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • A passion for delivering exceptional patient care and building strong relationships with patients and colleagues

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