Conference Services Manager
3 weeks ago
About Searcys:
Searcys is a prestigious catering company with a rich heritage, committed to providing exceptional service. Our dedication to our employees is reflected in our industry-leading benefits and development opportunities.
Position Overview:
As a Conference Supervisor, you will play a vital role in ensuring the seamless operation of conference and training facilities. Your primary responsibility will be to support the management team and guarantee that all events are executed to the highest standards.
Key Responsibilities:
- Assist the Conference Manager and Assistant Conference Manager in delivering efficient catering services.
- Oversee all aspects of the department during periods of absence to maintain operational continuity.
- Provide exceptional service to clients, ensuring their needs are met in all areas.
- Monitor compliance with operating standards and implement improvements as necessary.
- Foster strong relationships with various departments, including Front of House and Facilities, to enhance communication and collaboration.
- Maintain the Condeco booking system, ensuring it is updated and accurate.
- Ensure all event areas are equipped with the necessary documentation and that updates are communicated promptly.
- Perform additional tasks as assigned by management.
Candidate Profile:
- Possess a natural inclination to exceed client expectations and create memorable experiences.
- Demonstrate outstanding customer service skills, adapting your approach to meet diverse client needs.
- Lead by example, prioritizing team development and training.
At Searcys, we celebrate our 175th anniversary and have been recognized as Events Caterer of the Year 2022. We are committed to investing in our team, providing comprehensive training and support to ensure every employee can thrive in their role.
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