Events & Conference Services Operations Manager

1 week ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time

About the Role:

Portico Corporate Reception Management is seeking an experienced Events & Conference Services Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing all aspects of our Events & Conference Services Operation.

Key Responsibilities:

  • Facilitate the day-to-day supervision of our highly engaged team, ensuring that we continue to improve our world-class standards.
  • Instill positive ethics to motivate the team members and aid the growth of their skillset.
  • Maintain an excellent client relationship, growing the relationship with the client and the bank's staff to ensure that we consistently exceed expectations.
  • Collate and report statistics, and experience with audio visual equipment and hospitality services is desirable.

Requirements:

  • Proven experience of overseeing a successful events and conference service operation and managing a team within a high-end corporate or hotel environment.
  • Open-minded, adaptable, and flexible, with the ability to deliver consistently while under pressure in an ever-changing and evolving business.
  • High attention to detail and knowledge of service excellence, demonstrating how you take great pride in delivering an exceptional service.

What We Offer:

  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.

About Us:

Portico Corporate Reception Management is a leading provider of corporate reception management services. We pride ourselves on delivering exceptional service to our clients and are committed to providing a positive and supportive work environment for our employees.



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