Leisure Centre Operations Manager

7 days ago


Oakham, Rutland, United Kingdom Uppingham School Full time

Job Summary:

Uppingham School is seeking a highly skilled and experienced Leisure Centre Duty Manager to oversee the day-to-day operations of the Uppingham School Sports Centre. As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring the safe and smooth operation of the facilities, and supervising the leisure team.

Key Responsibilities:

  • Provide information and assistance to customers, ensuring a high level of customer satisfaction.
  • Maintain the security of the building and its facilities, adhering to strict health and safety policies.
  • Manage the membership sales process, promoting activity schemes and sales promotions to increase revenue.
  • Conduct cash reconciliations with reception staff, ensuring accurate financial records.
  • Supervise the leisure team, providing guidance and support to ensure excellent customer service and facility management.

Requirements:

  • First aid qualification and National Pool Lifeguard qualification or willingness to obtain within a reasonable period.
  • Experience working within the leisure industry, with a proven track record of staff supervision and team management.
  • Excellent customer service skills, with the ability to deal with people in a calm and confident manner.

What We Offer:

  • Competitive salary and ongoing training opportunities.
  • A lively and friendly work environment, with a community that values people.
  • A range of benefits, including a contributory pension scheme, employee assistance programme, and membership to the dual-use Sports Centre.


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