Leisure Centre Operations Manager
7 days ago
Job Summary:
Uppingham School is seeking a highly skilled and experienced Leisure Centre Duty Manager to oversee the day-to-day operations of the Uppingham School Sports Centre. As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring the safe and smooth operation of the facilities, and supervising the leisure team.
Key Responsibilities:
- Provide information and assistance to customers, ensuring a high level of customer satisfaction.
- Maintain the security of the building and its facilities, adhering to strict health and safety policies.
- Manage the membership sales process, promoting activity schemes and sales promotions to increase revenue.
- Conduct cash reconciliations with reception staff, ensuring accurate financial records.
- Supervise the leisure team, providing guidance and support to ensure excellent customer service and facility management.
Requirements:
- First aid qualification and National Pool Lifeguard qualification or willingness to obtain within a reasonable period.
- Experience working within the leisure industry, with a proven track record of staff supervision and team management.
- Excellent customer service skills, with the ability to deal with people in a calm and confident manner.
What We Offer:
- Competitive salary and ongoing training opportunities.
- A lively and friendly work environment, with a community that values people.
- A range of benefits, including a contributory pension scheme, employee assistance programme, and membership to the dual-use Sports Centre.
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