Assistant Hospitality Operations Manager

3 weeks ago


Oakham, Rutland, United Kingdom Aramark Full time

Assistant Hospitality Operations Manager

Comprehensive Job Overview

Aramark UK is seeking a skilled and committed Assistant Hospitality Operations Manager to become a vital part of our dynamic team. This role presents an exciting opportunity to oversee and enhance the delivery of exceptional hospitality services across a multifaceted operation.

This position is designed to provide support during a transitional period and will involve leading a dedicated team while ensuring the highest standards of service are consistently met.

What We Offer:

  • A competitive salary reflective of experience
  • A flexible working schedule, including weekdays and weekends
  • Participation in a company pension scheme
  • Access to discounted dining options
  • Complimentary parking facilities
  • Exclusive discounts through MyStaff Shop
  • Generous annual leave, with the option to purchase additional days
  • Employee Assistance Program with in-house mental health support
  • Opportunities for professional development and training

Key Responsibilities:

  • Ensure that service standards and guest experiences consistently meet expectations within the Hospitality Department
  • Conduct regular reviews and implement improvement strategies as necessary
  • Establish objectives and manage the daily operations to effectively meet the needs of the service
  • Evaluate team performance and identify training needs to foster employee development
  • Oversee quality control measures for the front-of-house team
  • Collaborate with the Hospitality Manager to enhance and innovate service offerings
  • Guarantee prompt and efficient service to customers, consistently exceeding their expectations
  • Monitor customer feedback and develop actionable plans based on insights
  • Ensure food presentation and service align with company standards, utilizing creative methods
  • Deliver on commitments made to customers, clients, and team members
  • Meet all agreed service objectives in accordance with client expectations

Ideal Candidate Profile:

  • Proven background in hospitality management
  • Strong experience in stakeholder engagement and relationship building
  • Able to lead a team of approximately five employees
  • Possession of a valid driver's license

About Aramark UK

Our Mission

We are dedicated to serving our communities and partners, striving to achieve excellence in all we do.

About Aramark UK

As a leading provider of services and solutions, Aramark is committed to supporting clients in various sectors, including food services, facilities management, and retail solutions. We believe in fostering an environment that nurtures talent, encourages passion, and promotes professional growth.

All applications will be handled with the utmost confidentiality. Aramark UK is proud to be an equal opportunities employer.



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