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Leisure Centre Operations Manager

2 months ago

Oakham, Rutland, United Kingdom Uppingham School Full time

Job Summary:

Uppingham School is seeking a highly skilled and experienced individual to fill the role of Leisure Centre Duty Manager. As a key member of the USSC team, you will be responsible for overseeing the day-to-day operations of the centre, ensuring the delivery of exceptional customer service to staff, students, and members of the public.

Key Responsibilities:

  • Provide information and assistance to customers, ensuring a welcoming and inclusive environment.
  • Maintain the security of the building and its facilities, adhering to strict health and safety policies.
  • Manage the membership sales process, promoting activity schemes and sales promotions to drive revenue growth.
  • Conduct cash reconciliations with reception staff, ensuring accurate financial reporting.
  • Supervise the leisure team, providing guidance and support to ensure seamless operations.

Requirements:

  • First aid qualification and National Pool Lifeguard qualification or willingness to obtain within a reasonable period.
  • Experience working within the leisure industry, with a proven track record of staff supervision and team management.
  • Excellent customer service skills, with the ability to handle diverse customer needs.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.

What We Offer:

  • Competitive salary and ongoing training opportunities.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • A comprehensive benefits package, including a contributory pension scheme and employee assistance programme.