Leisure Centre Operations Manager

4 days ago


Oakham, Rutland, United Kingdom Uppingham School Full time

Job Summary:

We are seeking a highly skilled and experienced individual to join our team as a Leisure Centre Duty Manager at Uppingham School Sports Centre. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Manage the day-to-day operations of the sports centre, including supervising staff, coordinating events, and maintaining facilities.
  • Develop and implement strategies to improve customer satisfaction, retention, and loyalty.
  • Collaborate with the management team to achieve business objectives, including revenue growth and operational efficiency.
  • Ensure compliance with health and safety regulations, and maintain a safe and secure environment for customers and staff.
  • Monitor and analyze key performance indicators, making data-driven decisions to drive business improvement.

Requirements:

  • Proven experience in a leisure or sports management role, with a strong track record of customer service and staff management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and drive business improvement.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A dynamic and supportive work environment.


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