Customer Experience Advisor

2 months ago


Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cardiff, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer orders and manage account information with accuracy and attention to detail.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Stay up-to-date with product and service information to provide accurate support.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • A competitive salary with performance-based incentives.
  • A comprehensive pension scheme and healthcare benefits.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A supportive work environment with clear career progression opportunities.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Customer Experience Advisor (Training into Renewable Energy Systems)Join a dynamic team at Rise Technical Recruitment Limited and take the first step in your career as a Customer Experience Advisor. This exciting role offers the opportunity to train in renewable energy systems and work in a fast-paced office environment in Cardiff.Key...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Customer Experience Advisor (Training into Renewable Energy Systems)Join a dynamic team at Rise Technical Recruitment Limited and take the first step in your career as a Customer Experience Advisor. This exciting role offers the opportunity to train in renewable energy systems and work in a fast-paced office environment in Cardiff.Key...

  • Service Advisor

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our customers and the workshop at Sytner BMW Cardiff.As a Service Advisor, you will inform and consult with customers on vehicle servicing, keeping them up to date at every stage and answering any questions or queries they...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time

    Customer Experience Advisor (Training into Renewable Energy Systems)Join a leading energy efficiency specialist providing grant funded energy saving solutions to domestic properties as they expand into the commercial market. This role offers a unique opportunity to train on technical aspects of the energy market, including EPCs, and gain career progression...

  • Service Advisor

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our customers and the workshop at Sytner BMW Cardiff.As a Service Advisor, you will inform and consult with customers on vehicle servicing, keeping them up to date at every stage and answering any questions or queries they...


  • Cardiff, Cardiff, United Kingdom City & Guilds Group Full time

    Customer Service Advisor (Welsh Speaking)We are seeking a highly skilled and motivated Welsh speaking Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers via telephone and email.Key Responsibilities:Provide first-time resolution to...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    Job SummaryAs a Customer Service Advisor at Maximus, you will provide exceptional support to our service users, working with a variety of organizations from charity, third sector, and government sectors. Your tasks will include understanding and advising customers on a wide range of information, providing a telephone and multi-channel support service with...


  • Cardiff, Cardiff, United Kingdom LegalAndGeneral Full time

    About the RoleWe are seeking a highly skilled Customer Experience Advisor to join our Workplace Pensions Helpline team. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide first-class customer service to our customers,...


  • Cardiff, Cardiff, United Kingdom LegalAndGeneral Full time

    About the RoleWe are seeking a highly skilled Customer Experience Advisor to join our Workplace Pensions Helpline team. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide first-class customer service to our customers,...

  • Service Advisor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and serve as the vital link between our customers and the workshop at Sytner BMW Cardiff.As a Service Advisor, you will inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage while addressing any questions or queries...

  • Service Advisor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience.About YouWe are looking for individuals with excellent communication and...

  • Service Advisor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience.About YouWe are looking for individuals with excellent communication and...

  • Beauty Advisor

    1 month ago


    Cardiff, Cardiff, United Kingdom Estée Lauder - Brand Full time

    Join the Estée Lauder Team as a Beauty AdvisorAbout the Role:We are seeking a highly skilled and passionate Beauty Advisor to join our team at John Lewis. As a Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized experience for our clients. You will have the opportunity to work with a wide range of...

  • Beauty Advisor

    1 month ago


    Cardiff, Cardiff, United Kingdom Estée Lauder - Brand Full time

    Join the Estée Lauder Team as a Beauty AdvisorAbout the Role:We are seeking a highly skilled and passionate Beauty Advisor to join our team at John Lewis. As a Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized experience for our clients. You will have the opportunity to work with a wide range of...


  • Cardiff, Cardiff, United Kingdom fish4.co - Jobboard Full time

    Customer Experience Administrator **About the Role** We're seeking a highly skilled Customer Experience Administrator to join our Inbound Support & Sales team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, solving problems, and upselling products to meet customer needs. **What You Can Expect** * A...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk SolutionsWe are the essential partner in the assessment of risk, offering a multitude of solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience.About the RoleYou will be providing exceptional customer experiences for both prospect businesses and existing...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk Solutions: We help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience through our solutions in Anti-Money Laundering, Identity Authentication, Fraud, and Credit Risk mitigation.About the Role: As a Customer Experience Specialist, you will provide excellent customer service to both...


  • Cardiff, Cardiff, United Kingdom Sky Group Full time

    Want to excel as a Customer Experience Leader at Sky Group? We're seeking an exceptional individual to drive customer service excellence in our contact centre. Key responsibilities:Lead a high-performing team to deliver outstanding customer experiences.Develop and implement strategies to enhance customer satisfaction and loyalty.Maintain excellent...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

    About the Role As a key member of our team at LexisNexis Risk Solutions UK Ltd., you will play a vital role in delivering exceptional customer experiences for both prospect businesses and existing customers. Your primary objective will be to collaborate closely with our sales teams and internal stakeholders to ensure the business achieves its goals. This...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Associate to join our team in Cardiff, United Kingdom. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers and ensuring their overall experience is positive.Key Responsibilities:Handle customer inquiries and provide timely and effective support.Provide...