Assistant Retail Manager

2 months ago


York, York City, United Kingdom Mappin & Webb Full time

About the Role

We are seeking a passionate and driven individual to join our team as an Assistant Retail Manager. In this role, you will play a vital part in driving success within our retail environment by fostering a positive and productive team culture while delivering exceptional customer experiences.

Key Responsibilities

  • Team Development: Guide and mentor team members to achieve their full potential, creating a supportive and collaborative work environment.
  • Retail Operations Management: Oversee daily operations within the store, ensuring smooth workflows and adherence to company standards.
  • Customer Focus: Deliver outstanding customer service, building strong relationships and exceeding expectations.
  • Commercial Acumen: Contribute to sales growth by identifying opportunities and implementing effective strategies.
  • Communication & Leadership: Effectively communicate with team members, providing clear direction and fostering a positive work atmosphere.
  • People Management: Participate in recruitment, performance management, and training initiatives to develop a high-performing team.


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