Senior User Researcher

3 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Netcompany Full time
User Researcher Job Description

Netcompany is seeking a skilled User Researcher to join our team in shaping the future of technology and driving societal transformation.

As a User Researcher, you will play a crucial role in understanding the needs of our users and informing our design decisions. Our team operates across both public and private sectors, offering a comprehensive range of services from product design and engineering to digital strategy, data services, and cloud migration.

Key Responsibilities:

  • Align user research activities with wider plans to inform a service proposition
  • Conduct inclusive research to help teams understand the diversity of users and design accessible services that work for all
  • Develop and apply a wide range of primary and secondary user research methods
  • Analyse and synthesise research data to inform design decisions
  • Presentation of research findings to stakeholders and engagement of sceptical colleagues in analysis and synthesis

Requirements:

  • 4+ years of User Research experience
  • Experience working to GDS design principles or equivalent standards in the UK Public sector
  • Ability to work in a Hybrid working model with some flexible working

What We Offer:

  • 25 days' holiday
  • Private Medical Health care via Vitality
  • Pension contribution, Life Assurance
  • Professional certifications supported as part of learning and development
  • A range of retail discounts to enhance your lifestyle

About Us:

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Join us in shaping the future of technology and driving societal transformation.



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