Senior IT Support Specialist

2 weeks ago

Middlewich, Cheshire East, United Kingdom Elevate Technology Group Ltd Full time
Senior IT Engineer

At Elevate Technology Group Ltd, we are seeking a highly skilled Senior IT Engineer to join our team. As a Senior IT Engineer, you will play a critical role in providing technical expertise and support to our clients, ensuring the smooth operation of their IT systems and infrastructure.

Key Responsibilities:
  • Provide high-level technical support to clients, resolving complex hardware, software, and network issues.
  • Proactively monitor and maintain clients' IT systems to minimize disruptions and downtime.
  • Collaborate with clients and internal teams to design and implement new projects and solutions.
  • Mentor junior members of the support team, sharing knowledge and best practices.
  • Stay up-to-date with the latest technology trends and best practices to continuously improve service delivery.
Requirements:
  • Previous experience in IT support roles, preferably within the Managed Services Sector.
  • Expert knowledge of Windows server environments.
  • Proficient in Microsoft 365 (Teams, Sharepoint, OneDrive).
  • Strong Virtualisation (Hyper-V, VMWare).
  • Networking (Switching, Routing, Firewall Protocols).
  • DNS, DHCP, TCP/IP.
  • Azure, Entra, Intune.

We are looking for a confident and technical Senior IT Support Engineer to join our team. If you have a passion for delivering exceptional IT solutions and are eager to take on new challenges, we want to hear from you.

Key Words: Senior IT Support Engineer, Senior IT Engineer, IT Support, Windows, Microsoft, Managed Service Provider, Cloud, Azure, Hyper-V, VMWare

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