Assistant Store Manager

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom REISS Full time

About Reiss

We are a leading luxury fashion brand with a strong presence in the global market. Our continued success is driven by our commitment to quality, sustainability, and timeless elegance.

Our Retail Team

As a member of our retail team, you will be part of a dynamic and fast-paced environment where you will have the opportunity to grow and develop your skills. Our team is dedicated to providing exceptional customer service, creating a unique store experience, and achieving commercial and operational excellence.

Job Summary

We are seeking an experienced Assistant Store Manager to join our team in Gateshead, Newcastle. As a key member of our store management team, you will be responsible for supporting the day-to-day running of the store, identifying opportunities to drive sales and maximize profitability, and inspiring the team to deliver exceptional service.

Key Responsibilities

  • Support the Store Manager in overseeing the day-to-day operations of the store
  • Identify opportunities to drive sales and maximize profitability through effective visual merchandising, stock management, and customer engagement
  • Work closely with the team to achieve targeted KPIs and exceed sales targets
  • Develop and implement effective operational processes and procedures to ensure efficient store operations
  • Support with recruitment, training, and development of store staff
  • Deputize for the Store Manager in their absence

Requirements

  • Previous retail management experience at a similar level
  • Passion for luxury fashion and a strong understanding of the premium retail market
  • Proven track record of increasing overall business performance and delivering excellent customer service
  • Strong commercial and visual merchandising skills, with the ability to flex between customer service, operational, technical, and visual elements of the role
  • Confident working under pressure and thriving in a fast-paced retail environment
  • Self-motivated, focused, and driven to achieve team and individual goals
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding bonus and commission structures
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 25 days annual leave
  • Employee referral scheme
  • Career development opportunities


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